I was a BK patron for a very long time. Now , I will NEVER give bk another dime. Like most people , I work Hard for my money. With the way the economy is these days I have to watch how and where I spend my money. In my case I pulled a double shift , for my third day. Tired exhausted and Hungry , I go thru the drive thru in Brentwood, pgh. Place my order and get it after Waiting 12 minutes , head home. Take my boots off of my Sore dogs , wash my hands , sit down , open my bag ready to Woof down my food,,,, and .... Wallah, WRONG ORDER !!!!
Pissed , Real PISSED , I ,threw it out my back door!!! I mean PISSED OFF !! So I get the fone number , ask for a Manager , get her, and she's a Real *** !! Now I'm Ready to grab her thru the fone and.... Well you get the picture. I was calm, then after her Attitude and a non helpful response, Hung up. Now this being the third time in three weeks of getting the WRONG ORDER, you would think why the *** would I go back after two strikes. Well , call me a glutton for punishment ,ignorance and Stupidity, I mean you all know how Hard it is to TAKE A FRIGGIN BURGER ORDER, AND GET IT RIGHT !!! So , I send an email to the bk complaint center. My Average order cost me about seventeen bucks. I get a response from the email , with an apology. Oh and a coupon for a *** Whopper.
A WHOPPER??? Are you Serious ??
I work too hard to be Ripped off , Disrespected , and then pushed aside. I can get that from just making a call to my ex. Have it your way BK , which is , CONTINUOUSLY LOOSING VALUED CUSTOMERS.. Like ME !!! I run a business , and learned very quickly , that ,
If I do NOT Take Care of My Customers.......
Someone else Will.
So take you coupon and....
Product or Service Mentioned: Burger King Burger.
Reason of review: Poor customer service.
Monetary Loss: $130.
Preferred solution: Let the company propose a solution.
Burger King Pros: Range of food, Location, Usual speed of services.
Burger King Cons: Wrong orders continuously.