i pulled up to the drive thru and the worker talks on the microphone super low could barley hear him. so he says that hes only taking prepaid payments and doordash overall i had to order on the mobile app.
so i order on the mobile app and pull back around. we told him that we had a mobile order and he replies "yeah" then we sat in the drive thru for about 10 minutes before we said something to the microphone again about the mobile order he finally tells us to move forward then he looks at the receipt for the mobile order. he tells us there no more twix pies cool. he makes our drinks and that took 5 minutes for him to make the drink because hes moving in super slo-mo then he takes 30 minutes for him to make the food.
he comes back to hand us the bag and forgot the hershey pies and he acknowledged at the beginning of the transaction.
so i tell him that he forgot he gets me the pies, im so tired of waiting so i just go home and got home and noticed he forgot the mozzarella sticks. so this guy literally wasted 45 minutes to and hour of my time just for him not to get then order correct.
Product or Service Mentioned: Burger King Manager.
Reason of review: Poor customer service.
Monetary Loss: $2.
Preferred solution: Let the company propose a solution.
Burger King Pros: Good food.
Burger King Cons: Workers slow and on drugs.