State: Virginia Product: Burger King Burger Clear all filters (10 of 370 reviews match)
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Burger King - Review in Cafes and Restaurants category from Aylett, Virginia

5.0
Details
I went to the BK in Deer Run in Midlothian Va and just want to say that Cedric was very professional. At most drive thrus customers are pushed thru and you dont really feel like you are important. Cedric looked me in the eye ( instead of looking around while talking to me). He called me ma'am and apologized for waiting (all of 1 minute). He was a true gent and I think he will go far in the customer service business. Also he asked me of I want condiments and he remembered to put everything in bag. (Straw, napkins etc.) I enjoyed the experience and left there feeling good. Just thought I would write this cuz these kids who do a good job usually don't get noticed.
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Review
#643670 Review #643670 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Good customer service

Burger King - Burger Review from Alexandria, Virginia

On Thursday 3-12-15 i visted the burger king on my lunch hour, i get out to go in there is a hand written note on the door stating "due to lack of staff the dinning area is closed, please visit our drive through." There were no cars in the lot none in the drive through. Many people in their lunch like to take that time to sit and relax while have their meal. This isnt the first problem ive encounterd with this one location. If your understaffed then you need the hiring manager to look into hiring more people to run this business. As a manager of a very busy truck stop i can say ive never had to close part of the business down due to lack of staffing. This is a very poor management issue. I will no longer be cisiting this location.
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Review
#607692 Review #607692 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King in Roanoke, Virginia - Meat on Veggie burger

4.4
Details
I went to the Burger King on 16 Melrose Ave Roanoke, Va 24017.I ordered a veggie burger made like a Swiss burger with no meat.They put back on on it. I had to drive all the way back out there to get it fixed. I don't eat meat and this happens all of the time. I'mean tired of it , no matter which one I go to this happens and this is why I don't go to Burger King like I once did. It cost to much money for me to keep driving back out there to get a sandwich fixed, and when I get back I hear a cook have something smart to say. I understand they are upset but so am I. But I don't disrespect your employees and they should not disrespect me. I'm still a customer who paid there money. I use to really love Burger King. My name is Tony Fountaine my phone number is (540) 355-9350
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Review
#544687 Review #544687 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service
Loss
$15
Preferred solution
Let the company propose a solution

Burger King Burger Review

I was fenied my refund after being sold sloppy cold food. They did not give me what i payed for they would not refund me an was rude and said they will fix the problem to only serve me cold food again. Im seeking legal assistance against the company and their no refund policy.
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Review
#503913 Review #503913 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Bad quality

Burger King Burger Review

I was in covington burger king when one of your managers cursed me out first my order wss messed up not once but twiceshe eas very nasty i wont be cursed out by a emplyoyee who apparently has no training sre morals all i have to say if she still there when i come back there im going to a higher up managers name is linda raffo thanks to a very nice crew person giving me her name
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Review
#489785 Review #489785 is a subjective opinion of poster.
Product
Burger King Burger
19055 Silver Parkway Fenton MI, 48430! Sucks! ! I went through the drive through ordered a whopper meal for my friend I was bringing lunch too one order simple right? Yeah right she takes my prepaid debt card "I'm a stay at home mom on a limited income" a proceeds to...
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2 comments
Anonymous
#695599

Your complaint is so full of mistakes, I don't know how you can possibly have the nerve to criticize other people. Your first mistake is "too," it should be "to." It might have been a simple order, but sometimes those scanning machines do mess up, and it isn't always the cashier's fault.

Your second mistake was that IF you are a single Mom on a limited income, why were you bringing lunch to a friend? I have been in those shoes, and never bought a meal for anybody buy my own family. If you only have $47.00 until your next source of income, arrives, you should be saving it for anything unexpected that might come up. Exactly what is hervillains?

You have no way of knowing that she wasn't too busy to talk to you at the time you called. She could have had a vendor there, discussing prices, new menu items, etc. What does it mean when you say "who villains about having to get?" Why did you put exclamation points before !!Are you kidding me!! Which by the way there should be a question mark after a question.

Then why did you say I can't beli! then start a new paragraph with "v!e" You have a lot of nerve talking about somebody else's incompetence, when all thee errors in your complaint indicate that you have a fair amount of incompetence yourself.

Then you slip into using vulgarity. Some example you are setting for your kids.

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Review
#437215 Review #437215 is a subjective opinion of poster.
Product
Burger King Burger
Loss
$47

Burger King in Virginia Beach, Virginia - Not your way at all.

How is it your way when you order and the screen is wrong. You tell the women over the speaker it is wrong and she argues with you that the screen is right for that is what you ordered. I Think I KNOW WHAT I FREAKING ORDERED. Burger King needs to change their catch phrase. Once I got to the window I told the women I am not paying for the combo I told her I did not order. She told me if I did not payi would not get my order at all. I explainded that I would pay for what I ordered and she needed to fix it. She continued to argue with me that I order a specific combo and that is what I was going to get. I will never go to Byrger King in The Denbigh area of Newport News, VA.
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1 comment
Anonymous
#795920

I lived in Newport News...you're brave to order food at any fast food establishment out there! McDonald's re-dates their.salads, so they don't lose money, BK serves garbage, Hardees isn't great either...I worked in McDonald's. That would be how.I know about their salads...they also hire people who.don't know what they're doing and don't train them...

Review
#410104 Review #410104 is a subjective opinion of poster.
Product
Burger King Burger

Burger King in Danville, Virginia - I got served cold food threw the drive threw,used to love bk,not any more,want return

I order 3 of bk best,whoppers,and 2 reg.burgers ,and 1 fries,i payed a little over $15.00 for that and I live 1 mile from the rest.and my food was cold not even a little warm,and the fries had 6 fries in the pack nothing feel out in the bag either.It was late and i was not about to turn around and go back.I looked in the bag for the receipt to make a complaint but shh i didn't even get my receipt.I was so disappointed,I used to love BK and was really looking forward to eating that burger because I very seldom get to go.What a disappointment.I guess I want be returning.
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6 comments
Anonymous
#504547

What the fu...! Almost $7.00 for a BK stack that is as small or even smaller than a Whopper Jr!

It's outrageous. THey keep jacking up prices and making burgers even smaller. I was very disappointed with the size. Also, the restaurant counter area was filthy and the condiments area not restocked with fresh supply.

I am not going back. I eat better at a sit up restaurant for the same price.

This restaurant think that people is *** nd don't notice but we do. They just want it their own way!

Anonymous
#502939

Mmmmmmm,mmmmmmm those wild *** just lub gibbing owt cold fuud an sheeeiiit!

Patrick
#500131

well why didn't you just go back?

Teres
#499453

:sigh not when your feeding several children

Anonymous
#498211

".I guess I want be returning." See - your burgers were so good that you are wanting to return. I'm glad things worked out for you!

Patrick
#497578

sounds like you had a big meal, even without the fries.

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Review
#325364 Review #325364 is a subjective opinion of poster.
Product
Burger King Burger
I recently went to burger king when they had the buy one whopper get one free, promotion, the ten cars in the drive thru lane should have been a clue, anyway, I order two whoppers with cheese and a diet coke, I'm told they have to charge me the special price then have...
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2 comments
Corbin D
#413486

I appreciate your concern, but not all diabetics are so out of control, they can’t have a normal meal, add in that I work a 12 hour shift and one was for before work and the other about 9 or 10 hours later in the break room then it isn’t so bad, now if they serve rat meat then of course it’s bad for anybody. But still if I did like rat meat then I’d still expect better service.

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Review
#281945 Review #281945 is a subjective opinion of poster.
Product
Burger King Burger
Loss
$6

Contact Burger King Customer Service

Website:
www.burgerking.com
Mailing Address:
5505 Blue Lagoon Drive
Miami, Florida 33126
Phone:
(305) 378-3535
All Burger King Contacts

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Burger King in North Military Hwy. Chesapeake

Me and my family went to this place, and strangely this is the most terrible Burger King chain I'd ever been. I had to clean our own table and chairs. I remember there were only 2 tables occupied including ours. The rest of the tables has used napkins, ketchup smudges, burger crumbs. And the employees were just behind the counter, engaged in their personal conversation,won't even show a smile with the customers. I even have the picture of the ketchup counter with used napkins around it. It happened May 11, 2008 around 6pm. I'll try to check them back next week, and see if there's any improvement. ***
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1 comment
Anonymous
#12470

Well people are nasty and leave things on the table. Judging from the tone of your letter you probably do the same.

Leave garbage on the table. ect.

Review
#121117 Review #121117 is a subjective opinion of poster.
Product
Burger King Burger
Loss
$20