Update by user Jul 16, 2012
\"complaints\" from customers I meant to say
Original review posted by user Jul 16, 2012
I just called Burger King headquarters over the terrible service I received at their Springdale, Arkansas location yesterday and got the worst response. First it took me forever to get a hold of someone.
I didn't even call their customer service hotline, because I knew I would get the run around from them like I did when I did the same when I called the numbers from Wendy's, McDonalds and Hardee's. I called their corporate line that I found. I first got one of the secrataries and I asked for one of the head honchos. They told me that they don't take comaints from customers.
WHAT??? They customer is why they are in business in the first place!! I told the secretary that and she seemed unimpressed, never mind that without us customers she wouldn't even have her job to start with. I told her that and she hung on me.
I was so infuriated that I called her back and really let her have it. She took down my message and said she would give it to her boss. Her name is Jennifer and she is one of the secretaries at the Burger King corporate headquarters at 5505 Blue Lagoon Drive in Miami, Florida.
Apparently BK has a local office here in Springdale, Arkansas. I am going down to see if I can talk to someone there.