Burger King - Terrible customer service, and food.

31 of 522 Burger King reviews

I was treated like ***, and im a combat vet.Went to the BK in Birmingham al, crestwood location, asked for a refund for my cold food, and the the manager started to pick a fight, telling me i'm the one who let it get cold, WTF?

This store hires people on flakka, the customer service is the worst in the world, ppl, are slow as ever, management needs alot more training. They just dont care how they treat you.


Fast food in general, just sucks, im eating at the house more often from now on.In general they blow big ones.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Customer service
Price Affordability
Delivery Service
Value for money
Diversity of Products or Services
Discounts and Special Offers
Quality of Food

  • What I liked
    • Air conditining
  • What I disliked
    • Management
    • Staff
    • Atmosphere

Reason of review:
Poor customer service
Preferred solution:
Talk to your management, and staff, and train them to treat customers, like we customers provide them a paycheck. Fill these ppl in on how to function in public format. Reprimand the manager for trying to start a fight, and poor professionalism.
Monetary loss:
Product or service
Review category
Fast Food
review #878754

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31 of 522 Burger King reviews

Nov 15, 2016 #1240963 Birmingham, Alabama, United States

I was at the burger king on high way 11 this morning and the service was horrible, I went in and had to stand in line for 6 min. when i ask for service Kevin stated that they were taking care of the drive through first and he was moving like a he had all day. They should have him in the back it that type of attitude is bad business.

0 1 Reply

Jul 10, 2016 #1183295 Birmingham, Alabama, United States

Let me fill you in, after serving my country in the combat zone, i deserve the respect i earned, that's why its relevant. How old are you ? Probably past your bedtime....., why would you ask a question like that? You go around trolling peoples post? Get a life.

2 4 Reply

Jul 08, 2016 #1182757

BK has the worst service of any fastfood chain.

2 1 Reply

Jul 08, 2016 #1182725 Birmingham, Alabama, United States

Forgot to mention, tried calling these ppl, called 25 times, for 20 rings a piece, wont answer the phone, worthless. Comment, if youve had a problem here, or with any BK across the country.

2 0 Reply
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