food order manager service customer burger drive store drive thru people

Complain agains mistreatment | Burger King review

2.2
Details
I explained all I have to say .
View full review
Review
#1762677 Review #1762677 is a subjective opinion of poster.
Cons
  • Unprofessional staff

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

No I wouldn’t recommend | Burger King review from Phenix City, Alabama

1.9
Details
No I wouldn’t recommend - Burger King review
No I wouldn’t recommend - Burger King review
Customer service mangers at the locations I visit are rude 90% of the time and Ive waited almost 2+ hours and still counting for a manager to get a toy my 2 year old happen to lose under the locked gate part. I had 5 different people over the past three hours ask her to help us for them to receive an addittude and told to wait for her. Now Ive been on hold waiting for the cooperate office to talk to me for the past 30 minutes and Im still waiting till God knows when. I spend hours a week here and tons of money to be disrespected and ignored. Heres part of my receipt for proof of the time I asked for the managers help my phone right now says 7:28pm and Im still being ignored and mistreated.
View full review
Review
#1755601 Review #1755601 is a subjective opinion of poster.
Service
Burger King Manager
Pros
  • Place for kids to play
Cons
  • Employees are rude and ignore you
  • Drink stations taste nasty 100 percent
  • No customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Food And Customer Service
2.0
Details
Evidently scheduling people to work that day wasnt done or inadequate. I came in ordered, sat down and waited 15 min for a whopper jr meal. Two men after me ordered a larger meal and got their food promptly. I had to go up and see what was taking so long and the girl...
View full review
1 comment
Anonymous
#1801419

Perhaps a little info will help. They precook their patties.

So the people got their food BEFORE you because the cook worked on their order while YOURS was cooking. Kinda *** of you to blast them for actually being efficient. So you had to wait, not the end of the world. Maybe slow down a bit because LIFE IS NOT A WEBSITE!!

It doesn’t happen at internet speeds. Things take time to happen, such as COOKING YOUR FOOD!!

15 mins isnt long considering you were probably on your phone anyways. You’re just mad that someone got their stuff BEFORE you did and in your mind this is some sort of personal attack because YOU HAD TO WAIT!!

Review
#1755399 Review #1755399 is a subjective opinion of poster.
Service
Burger King Customer Care
Pros
  • Like chargrilled flavor
Cons
  • Seems to have employee problems often
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Terrible customer service and attitude at multiple locations | Burger King review from Omaha, Nebraska

2.2
Details
I never hear anything back from Corporate about their stores customer service, attitude of staff or cleanliness so I dont expect to hear back this time. They are always rude and if you ask for anything they ignore or throw a fit about it. I understand more and more why I never have to wait in line at a location to get food. Nobody wants to deal with all the terrible employees!!!!
View full review
Review
#1753425 Review #1753425 is a subjective opinion of poster.
Service
Burger King Drive-through
Pros
  • Prices online
Cons
  • Confusion of pricing
Reason of review
Poor customer service
Loss
$35
Preferred solution
Full refund
Tags
  • drive through service

Bad food serviced to my family | Burger King review

1.5
Details
They could changed my food out for hot food but they did not.
View full review
1 comment
Anonymous
#1803661

Maybe next time you should go and make yourself some groceries at your friendly neighborhood Market Basket. --- "Friendly People, and Fast Service!" --- And all of their registers have human beings checking you out and bagging your groceries for you, and they even take them out to your car and put them inside for you--no tipping allowed! (but I would slip them a couple of bucks anyway!)

Review
#1752806 Review #1752806 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$11
Preferred solution
Full refund

Employer refuse to serve me | Burger King review from Las Vegas, Nevada

2.2
Details
Would not take orders leaving a line of mad ppl and late to work
View full review
Review
#1750110 Review #1750110 is a subjective opinion of poster.
Service
Burger King Manager
Pros
  • Whopper is my favorite burger
Cons
  • Everything about the customer service
Reason of review
Poor customer service
Loss
$28
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have a probelem | Burger King review from Queens, New York

2.2
Details

Update by user Jan 03

Called fl # no one picks up and then said can't leave a message whats up and back in the day your comical was have it your way whats up bad business

Original review posted by user Jan 02

Keep me on hold for 30min you kidding went to burger king on cross bay blvd asked for a bun with no seeds on it they told me we can only give me two bottom buns if i wanted a bun with no seeds it would be 50cen more i have diverticulitis had crap with guy a register so all six of us left and went to McDonald's no problem got my bun with no seeds what happened to get a burger the way u want it guy was a real ***
View full review
Review
#1749201 Review #1749201 is a subjective opinion of poster.
Product
Burger King Burger
Pros
  • Good burger
Cons
  • Seed bun so cant eat there till u fix this
Reason of review
All ready did this
Preferred solution
Let the company propose a solution
Tags
  • Went To Mc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude Worker in drive thru | Burger King review from Elyria City, Ohio

1.6
Details
I went to the drive thru today in Elyria Ohio 44035 on broad st and i the drive thru associates who is also a manager was very rude and ignorant! She was hostile when asking for coupon codes and snatched my debit card. The last time I was there i used my phone for 2 coupons as long as i had 2 people (adults) in my car and today i wasn't allowed to use my phone but for one coupon. Every time i go there she's rude and hostile.
View full review
Review
#1748481 Review #1748481 is a subjective opinion of poster.
Service
Burger King Drive-through
Pros
  • Deals
Cons
  • Poor customer service and horrible communication skils
Reason of review
Poor customer service
Loss
$15
Preferred solution
Full refund
1.6
Details
This Burger King is inside Boulder station in Las Vegas Nevada on Boulder highway, it has to be one of the worst stores and or franchise that you have. I have been coming here for several years but in the last six months this store has went downhill so fast, the...
View full review
Review
#1742303 Review #1742303 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Contact Burger King Customer Service

Website:
Mailing Address:
5505 Blue Lagoon Drive
Miami, Florida 33126
United States
Phone:
(305) 378-3535
All Burger King Contacts

Burger King Products and Services Reviews

Compare Companies

Burger King
Burger King
4137 reviews
2.1
VS
McDonalds
McDonalds
4137 reviews
2.1
Compare Burger King vs McDonalds

Latest Question

Burger King Questions
1.8
Details
I purchased an impossible burger combo. I was pleased - as a vegetarian of 36 years I and the other members of our family now had a new option. I looked at my bill and it said: fill out the survey and get a free whopper ! Why not - I'll fill in the service and get my...
View full review
2 comments
Machele
#1794030

Obviously, no one at corporate told anyone there or at the local level that they could give out a free meatless whopper. Some people refuse to use common sense and strictly follow orders or don't, if they get none.

Eat elsewhere, I guess. Burger King apparently doesn't want your business.

View more comments
Review
#1741644 Review #1741644 is a subjective opinion of poster.