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Kathy W Utt

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Unprofessional and unsanitary

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Burger King - Unprofessional and unsanitary
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The store 2150 is very disappointing the managers are as bad as the employees..you can expect about a 20 minute wait the one female Jess was loudly talking about how the manager who changed her shift from the *** shift to mornings was just gonna have to deal with her being late because her mental clock isnt gonna be adjusted..and the whole time you can see shes spitting all over the wraps and breakfast sandwiches shes making they all look like they are on drugs and on top of being insanely slow theyre rude if you ask how much longer until you order is complete..you will stand there long enough for your ice to start melting in your drink..and that isnt even during the busy rush..they talk way more then they work the one manager allowed this individual to be loud cuss talk bad about her superiors practically get into a almost fight with another customer infront of customers with their small children while they stood by and did nothing this experience is not worth the money or headaches how anyone could eat from this place is beyond me this place is crazy And they have a low C for food and sanitation rating

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Cons:
  • All of it needs to be fixed

Preferred solution: This place needs to have a complete makeover from the store to the staff this place is gross

User's recommendation: This place either needs a complete overturn in management and employees it needs to be cleaned up and the staff needs to learn sanitation food handling and customer service skills or this place needs to be closed down

40 comments
Guest

The police are opening a investigation into the Julian Sands comments. This monster claimed that they know something about his death. We are going to take this personally and look into this.

Guest
reply icon Replying to comment of Guest-2354544

SHlT on you!

Guest

We reported this monster comments to the cops.

Guest
reply icon Replying to comment of Guest-2354170

Which monster? King Kong or Godzilla?

Guest

Please send out love, support and condolences to this family and to this reviewer.

Guest
reply icon Replying to comment of Guest-2350720

Why? What 4? She won't be missed.

Guest

There is a person onto here who made it quite obvious that they are laughing and making fun of at the serial killers victims. How horrible and terrible that is..my condolences go out the victims families. This breaks the heart I have that we live into a messed up world.

Guest

Kevin the monster pretended to be the reviewer. Everything about this review is legit.

It's been onto the news for food poisoning and tampering.

There are various videos. The reviewer got a lot of support for telling the truth.

Guest

This reviewer did not show the full video. This reviewer is a fraud. She does this everywhere she goes.

Guest
reply icon Replying to comment of Guest-2339957

What, are you her stalker?

View more comments (39)
Sarah C Tzn

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Verified Reviewer

Make a complaint

I am employee there and I have been ask for the schedule she took me off of the schedule for calling out two days but she's got people that don't want to come in Association of *** I found another job yall lost a really good employee
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Asage J

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| map-marker New York, New York

My food never arrived And customer service is not answering

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Burger King - My food never arrived And customer service is not answering
Burger King - My food never arrived And customer service is not answering - Image 2
Burger King - My food never arrived And customer service is not answering - Image 3
Burger King - My food never arrived And customer service is not answering - Image 4
Burger King - My food never arrived And customer service is not answering - Image 5
Updated by user Mar 28, 2024

I was able to take a nap from the time of 255 to around. I think eight cause I’m just now waking up not too long ago and my food is still not here and I’m hungry. Stood at my door until I couldn’t stand no more

Original review Mar 28, 2024
Ive been waiting here since 2:55 in the afternoon and my food is still not here like I want my money back and I cant even get it. This is not the first time this happened. It keeps happening frequently about to stop ordering from Burger King. I was able to take a whole nap and my food still here
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Loss:
$17
Pros:
  • Great price
Cons:
  • Food never arrived

Preferred solution: Full refund

User's recommendation: Go to the store don’t order online

Charlene K Bsl

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Verified Buyer
| map-marker Yorkton, Saskatchewan

I found a hair in my whoopee

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Burger King - I found a hair in my whoopee
Burger King - I found a hair in my whoopee - Image 2
I found what looks like a pubic hair in my whopper jr. I loved this restaurant but this will be the last time I ever go to a burger king again. Beyond disgusting I cant even begin to describe how sick I feel right now. I would have given 0 as a review if I could have going to be posting pictures I what I found so everyone knows what to look for at Yorkton Burger King.
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Loss:
$6

Preferred solution: I am so disgusted right now I dont even know what I want.

User's recommendation: Never go here

Kim E Iwa

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Complaint on management Well, I'm not very happy because I want to talk to a human been and not this review. Yes, so that don't make me happy. Cause it's not taking care of my issues with your manager

Burger King - Complaint on management Well, I'm not very happy because I want to talk to a human...
Burger King - Complaint on management Well, I'm not very happy because I want to talk to... - Image 2
Original review Apr 17, 2024

The manager was very rude and then I'm served French fries that look like these.You see that picture that is not pepper on my fries.Those are dirty oil fries nasty.I paid $21 for that and let me tell you that it's supposed to be a large fry.The little box thing is not even full.What a load of crap.

And when I called her the manager, I called her to complain.She hung up on me.Talk about rude manager at the drive through then on the phone. I did not cuss at her but I did tell her.

She ought to be ashamed of herself. Serving me thoses fries that looked like that and then she was rude to me at the drive through to top it off.

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Preferred solution: Full refund

Josefa L Wgj

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Verified Reviewer
| map-marker Jerome, Idaho

The manager hung up on me when I was telling her my situation.

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Burger King - The manager hung up on me when I was telling her my situation.
Burger King - The manager hung up on me when I was telling her my situation. - Image 2
I found a round piece of plastic in my hamburger when trying to eat it. I thought it was a piece of onion but when I pulled it out it was plastic.
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Loss:
$6
Pros:
  • I have always loved my whoppers
Cons:
  • I will stop eating there if this is how i get treated

Preferred solution: Full refund

User's recommendation: Watch out for what you are eating

Lory Ind

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Verified Buyer
| map-marker West Sacramento, California

Awful experience with employees

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Burger King - Awful experience with employees
Burger King - Awful experience with employees - Image 2
Burger King - Awful experience with employees - Image 3
Went drive through they left me waiting for more than 20 minutes Im disabled and I had to get off , the guy didnt even apologize, I need to speak with corporate I dont want messages
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Laura G Yfa

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Verified Reviewer
| map-marker West Manchester, Pennsylvania

Paper in burger, denigrated by employees when I brought it back

Burger King - Paper in burger, denigrated by employees when I brought it back
Burger King - Paper in burger, denigrated by employees when I brought it back - Image 2

Hello,

I purchased a burger at Burger King on Tunnel Road in Asheville on Tue, Feb 20. When I got home a began to eat it and when I got around 2/3 way through it I saw there was a piece of paper embedded in the burger.

I was working that evening at home so did not have time to take it back. The next (around 24 hrs later) I went to the restaurant and was treated with disrespect by the manager who said there was nothing she could do since I did not bring it back the same day. Another employee who was nearby when I opened the burger to show the manager, said, "Well mam, you ate it, didn't you?" I told her that I did not see the paper until I got most of the way through the burger. The manager went to call someone and came back the counter and said there is nothing she can do since I ate most of it.

This was beyond my belief that they would not even offer credit (which I would not take since I won't ever eat at Burger King again), or that they would not at least refund me for my meal.

I do have pictures of the burger with paper inside if you would like to see them. The least you could do is offer me a refund for my meal, and I have the receipt saved.

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Loss:
$10
Pros:
  • Quick
Cons:
  • Poorly run

Preferred solution: Apology

User's recommendation: Don't go to the BK restaurant on Tunnel Road, Asheville, NC

Thomas F Tee

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Verified Reviewer
| map-marker Hercules, California

I found Rat fetus in my food

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Burger King - I found Rat fetus in my food
Then when i contacted the manager which name is elezibeth was non shalent about the fact i found rat fecis in my food i just purchased from burger king in Hercules,California off of Willow!!
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User's recommendation: Don't eat from this location very unsanitary!!

Anonymous
map-marker Newnan, Georgia

Having issues with one of your stores

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Burger King - Having issues with one of your stores

I just spoke with the district manager of Burger King here in the area where the issue was at informed me he was not going to set up a meeting with me that he talked with the management there and there was no reason for us to have a talk and that he looked at the video of the store and said there was no reason to meet I was informed by the health department Peach County that the requirements for restaurants is totally different from government issue places as schools or big corporates with all this being said I felt like this was blowed off and they really don't care because for someone that's not wanting to meet with me he is taking the stores word over what actually happened I guess Burger King just does not care about what happens in their facility or if you get hair in your food I guarantee Burger King will never get another dime from me

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Tina S Izc

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Verified Reviewer
| map-marker West Palm Beach, Florida

Customer service

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Burger King - Customer service

I have just visited your store on Okeechobee blvd in West Palm Beach Fl (561)712-****

3/2/24 order # 47 and i will never return or encourage anyone else too either. The woman working the drive through was the rudest, nastiness, meanest person I have encountered in a drive through in a long time.

Maybe ever. The first time i encounterd her, I chalked it up to "maybe she is having a bad day." Today was the second and last time.

Inspite of me smiling and thanking her, she shoved my bag at me, rolled her eyes and shut the window without a word. I dont expect that anything will become of this, but this is not acceptable.

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Preferred solution: Apology

George J Lcj

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Verified Reviewer
| map-marker Moncks Corner, South Carolina

Boss Ms Ray Is Going With Keon An Employee There At MoncksCorner Store

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Burger King - Boss Ms Ray Is Going With Keon An Employee There At MoncksCorner Store
My Boss Ms Ray Fried Me Because I George Jones Found Out She's Going And Dating Employee Keyon So She Fried Me George Jones With out Warning , and Because I Asked To Be A Trainer Her Man Asked Be for Me
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Preferred solution: My Job Back Or I'm Sueing Burger King And I Go To Mental Health By SSI Working By Them Right To Work Thur Them Thank you

User's recommendation: Don't Work With Your Employees Because Of Conflict

Kalesha Ghh
map-marker Charlotte, North Carolina

Poor service out of supplies ketchup mayo????

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Burger King - Poor service out of supplies ketchup mayo????
The fact that youre out of the supplies that you need in the morning to satisfy your customers that are paying seven dollars for a breakfast no ketchup for the hashbrowns no mayo for the sandwich. The lid didnt fit. The cop almost went all over me. I had to switch everything, just not professional
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User's recommendation: Have what they need. $7. For breakfast no ketchup for hashbrowns no mayo for sandwich

Brian Davidson D

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Verified Reviewer
| map-marker Cajeme, Sonora

Refund

Burger King - Refund
I am unable to use said refund because the app says I can't use at the location or any bk resturanthcxgxcvxhgxxfhgsdggggo somewhere else.
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Loss:
$12
Cons:
  • Everything about the customer service

Preferred solution: Full refund

User's recommendation: Go else where

Anthony Skelton S

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Verified Buyer
| map-marker Rockford, Illinois

Employees yalling at costumer

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Burger King - Employees yalling at costumer
Original review Feb 20, 2024

Not being able to redeem my rewards from my receipt. An employee flat out told me *** That, I'm Not Giving You *** because I didn't have the other receipt with it.

However, being an expedited receipt or not, it still allowed me to go on line and do the survey. I got the code and wrote it on the paper as instructed and tried receiving my offer. But for some strange reason, this guy or whatever, starts yelling at me for no reason. I didn't yell back, I just kept cool because I want his job to be taken.

Not only that, but he was overly flagrant with his female mannerisms which made me feel as though I was being attacked by this person and super uncomfortable due to certain rights I don't have to lash back. I didn't get my food or rewards and now I feel like Burger King is scamming people with those fake receipts.

Either that or Burger King should teach their Smart Employees how to read receipts and know what they're company is offering the public. I still want my food and if I have to go slander that Place I will with no regards to anyone's sexual preference or mental disorders...I Promise On This

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Loss:
$12
Pros:
  • Food is pretty good
Cons:
  • Miseducation of burger kings online receipts
  • Some bad employees customer service

Preferred solution: Full refund

User's recommendation: DO NOT GO TO THE BURGER KING ON EAST STATE ST BY WENDY'S AND MCDONALD'S IN THE AFTERNOON WHEN THAT THING IS WORKING.

15 comments
Guest

Don't be so sensitive. These are minimum wage people for a reason. Soon Burger King will be gone so be careful when you enter Wendy's or McDonald's ; you may see the same folks again.

Guest
reply icon Replying to comment of Guest-2487573

My opinion is my opinion.... When defined, a view or judgment formed about something, not necessarily based on fact or knowledge.

"I'm writing to voice my opinion on an issue of great importance" That's the definition of what an opinion is, therefore, why should it stir up your demons on such matters? I'm just saying!

Guest
reply icon Replying to comment of Guest-2487636

You’re not stirring up anything in anyone. The fact that you think your post is regarding an opinion on an issue of great importance is laughable.

The post illustrates a mad poor person grifting for codes for nasty free food. You are threatened by the cashier because he is different and you can’t stand it because he doesn’t care if you leave.

You don’t know how to respond to him and that makes you madder. Just saying.

Guest
reply icon Replying to comment of Guest-2487662

Ethics...Morals....Respect...Without these Factors, no business will ever survive. As for the poor guy statement... I'm no different than you ;-)

Marcelline Syr

What exactly are "female mannerisms" With that comment you obviously do not respect any female, including your mom and grandmom. Also if you slander the place they can sue you.

You did not follow instructions. and with your poor English it is obvious that YOU need to learn how to read.

Guest
reply icon Replying to comment of Marcelline Syr

Um, you obviously didn't read the whole post because, to m my understanding, it was a young man exerting so much energy. What are female mannerisms?

- have their knees pointing towards the other. - more gesturing than in a male. - tend to touch each other's forearm when we are making a point. - Gesturing with just her hands while she talks, rather than moving her arms too.

- Touching other people lightly on the arm or shoulder when she speaks to them. And out of Pure respect for ALL Gender Identities, this isn't about that,...

It's about The Receipt and not being Honored the Rewards for spending 20 minutes doing that BK.Com Survey... Get it!!

Guest
reply icon Replying to comment of Guest-2487638

You’re upset because you got turned on and don’t understand it? Got it!

Marcelline Syr
reply icon Replying to comment of Guest-2487638

Sad and pathetic that you are giving yourself a thumbs up. GROW UP CHILD THE CUSTOMER IS NOT ALWAYS RIGHT.

LEARN HOW TO READ AND SPELL. STOP LYING AND TALKING ABOUT WHAT YOU DO TO CHILDREN AND FIND SOMEONE YOUR OWN AGE.

Ajjajajjajjaj

So because you are too STUPID to follow simple rules you want him to lose his job. You need BOTH the receipt and code to get the free burger. Maybe your mom can read the receipt for you.

Guest
reply icon Replying to comment of Ajjajajjajjaj

Have you ever heard of this: The Customer Is Always Right? Have you ever worked in Customer Service before?

This is an honest inquiry because, as I remember, before I retired and worked the field of All Kinds,, No Employee Shall EVER USE DEROGATORY LANGUAGE TOWARDS ANY CUSTOMER FOR ANY REASON WHETHER THEY'RE WRONG OR RIGHT..."THE CUSTOMER IS ALWAYS RIGHT!" Do you get that? Bank Tellers are trained this way for obvious reasons....

"Always Give The Robber The Money Without Incident" or Else They'll Get Fired... Just for example..:-) :-)*

View more comments (14)
Paula H Oiz

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Verified Reviewer
| map-marker Warren, Michigan

Slow lazy service

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Burger King - Slow lazy service
Went through the drive thru only 1 car in front of me. Waited around 15 minutes, got to window they made me the wrong food. Place my same original order, and pulled around to wait for my order. No employee even bothered to bring me my food for over 15 minutes. I go in to get my , leave. Food was very cold. I spent 45 minutes trying to get 3 whooper jrs
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Loss:
$13
Pros:
  • Nearby
Cons:
  • Cold food

Preferred solution: Full refund

Travon V Aph

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Verified Reviewer
| map-marker Waterloo, Iowa

Hiring without proper background checks

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John Your night manager At Bk located on Laporte road Is on The Registry List an was Bringing It To Your Establishment attention Before future events Occurs
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Cons:
  • Workers slow and on drugs

Preferred solution: A Safer Environment to Bring my Family knowing they would be protected

User's recommendation: Please protect your children an love ones at all Cost by helping stop the employment of predators

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