food order manager service customer burger drive store drive thru people
Most helpful review
Ordered the #5 Double Stacker, got home and unwrapped the burger , lifted up the bun and the meat patty was the size of a ritz cracker!! ARE YOU KIDDING ME!!! This is the second time this has happened!!! Called the store to complain , and they said that, it is the...
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67 comments
Anonymous
#1694440

THEIR BOOGERS ARE TOO SMALL!

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Review
#372730 Review #372730 is a subjective opinion of poster.
Product
Burger King Burger
1.0
Details
I came to the drive-thru last night to get a 10-piece nugget and I went up to the window and usually they take your money and give you a change before they give you food but I think something shady is going on because every time I come here there's some weird issue....
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Review
#1770165 Review #1770165 is a subjective opinion of poster.
Service
Burger King Cashier

Dissatified | Burger King review

I was told this is a franchise and you have no control over what happens at that location
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Review
#1769958 Review #1769958 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Always out of stock on something

Closing and not serving customers 20 minutes sooner | Burger King review from Benton, Michigan

1.0
Details
I pulled up at Burger King on Pipestone in Benton Harbor at 12:44a. After I sat at the microphone for so long I pulled up to the window. A young came to the window and explained they were closed. I then asked for my future reference what time did they close, and she replied 1a. I replied and said, " but it's not 1 yet!" She then walked off rudely and never was in sight again from the drive thru window view. I find this very unprofessional, very rude, and disrespectful. Without the customers you will not have a job.
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Review
#1769761 Review #1769761 is a subjective opinion of poster.
Pros
  • Will never visit again
Reason of review
Poor customer service

I'm an employee complaining on a manager | Burger King review from Waukegan, Illinois

I was told some racial things at work and when I told the manager I was told to leave &;; when I asked for cooperate number I was told not to come back than .. today was the day I pick up my check and they told me they wasnt giving me no check
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1 comment
Anonymous
#1813450

You can contact the Department of Labor for your check. Your other complaints are going no where. They heave to pay you.

Review
#1768293 Review #1768293 is a subjective opinion of poster.
Service
Burger King Manager
Cons
  • Poor customer service salty fries terrible workers
  • Workers slow and on drugs
  • Racism
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
Tags
  • poor accountabilty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Don't use the app | Burger King review

1.0
Details
App GPS sent my order to the restaurant on the other side of the highway. Would have been a 10 mile drive to loop around. Have made 5 calls to the helpline to get a refund, but the refund has never processed, the only result has been repeated no reply box emails apologizing for the inconvenience but no refund. No one on the service line can take care of the refund, and there is no way to directly contact the refund department. A complete runaround and avoidance of responsibility. The wrist app and worst service of all the major chains. A huge disappointment. Do not see myself returning to the BK brand anytime soon.
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1 comment
Anonymous
#1812862

You should have just pulled over to the side of the highway and raced across the traffic and jumped over the road divider like Flash Gordon. I have done stuff like that many times on my hitch-hiking adventures. Then you could have got your food and then raced back across the lanes of speeding traffic and gotten back in your vehicle and driven away.

Review
#1768270 Review #1768270 is a subjective opinion of poster.
Product
Burger King Mobile Application
Cons
  • Bad technology and service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$8
Preferred solution
Full refund

To talk to some one | Burger King review

Ok I work for Burger King in Bradenton Florida i work 7 days a week two stores and a coworker and I was staying together and me and her got into at home and she put me out so she goes and tell Matthew Peyton and lair about me and he believed it because he having affair wit her so he took the story and believed it and fired me from my job what me and her had at home should not matter at my job i never call out anything so i just need to talk to some one to see what i can do
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Review
#1768234 Review #1768234 is a subjective opinion of poster.
Product
Burger King Burger
Pros
  • At first with employees on duty very good
Reason of review
Order processing issue
Preferred solution
Let the company propose a solution

I didn't receive my money back on my card after canceling a purchase | Burger King review from Plant City, Florida

I would like to talk to somebody its been almost 2 weeks and i haven't recieved my money yet.
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Review
#1767347 Review #1767347 is a subjective opinion of poster.
Reason of review
Money not returned to card after cancelation
Loss
$48

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.2
Details
I'm senior citizen, with heart condition. I asked Fairbanks Alaska staff what cooking oil is used. I must avoid Canola Oil for health reasons.. It is not safe for human consumption. FDA allows it under Generally regarded as safe label, with no long term studies to...
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1 comment
Anonymous
#1811555

One of the things on my "Bucket List" is to go to Fairbanks, Alaska in the summertime and get to experience the sun being out most of the time both day and night.

Review
#1764780 Review #1764780 is a subjective opinion of poster.
Service
Burger King Customer Care
Pros
  • Senior and child citizen healthy heart food
Reason of review
Ingredient safety issue resolved
Preferred solution
Customer service return my phone call. Lical Store manager could not answer my ingredient concerns about what cooking oil is

Won't honer game pi | Burger King review from Carbondale, Illinois

3.0
Details
No problem, now, its was take care . no email or call need.
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Review
#1763279 Review #1763279 is a subjective opinion of poster.
Service
Burger King Customer Care
Pros
  • Its ok
Tags
  • BK Burger Food

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Website:
Mailing Address:
5505 Blue Lagoon Drive
Miami, Florida 33126
United States
Phone:
(305) 378-3535
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Burger King in Texas City, Texas-77590

5.0
Details
Burger King in Texas City, Texas-77590
The employees are Fantastic! But, one item that hasn't been corrected is the receipt not showing the total price. The whole side on the right if the receipt is totally black from the top to bottom. I need a receipt showing what I paid for the food as I am Power of Attorney for my father and I need a receipt showing the total price. The problem has not been corrected for over a week. Please take care of this. Again your employees are beautiful and make my father who has dementia feel very welcome. Thanks.
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Review
#1763264 Review #1763264 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Whole right side of receipt not showing total price
Loss
$11
Preferred solution
Let the company propose a solution