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Burger King employee insults, says "GET OUT" to me and family

I was driving from Buffalo to NYC last night (8/18/2014) around and I stopped at the burger king at 17th Main Street, Gouldsboro, PA 18424. There were around 3 employees in the restaurant and none of them were at the counter. I walked in looking to get some coffee to help in the drive back to NYC. I saw an employee mopping the floor, his name is "Stan" according to the Manager. I wasnt sure the restaurant was open so just asked him "Are you open?", I was shocked by the response I got from him. He was standing a few feet away and started yelling at me for absolutely no reason saying "YOU WILL HAVE TO WAIT, WE ARE JUST THREE WORKING HERE AND CANT LEAVE EVERYTHING FOR YOU, SO JUST WAIT THERE. CAN’T YOU SEE WE ARE BUSY HERE". I couldnt believe what I heard and responded with "I was just asking if you are open" Again to this he responded by yelling "YOU WILL NEED TO WAIT". After this another employee came over to the counter and asked me what I needed, to which I responded with 2 coffee and paid the money. When I was making coffee the same employee who shouted at me came outside and told me "YOU BUSTED OUR BALLS JUST FOR COFFEE, GET IT FROM SOMEWHERE ELSE". I was so pissed at this but tried to calm down, went back to the car and dropped off the coffee. I couldn’t have ignored this and came back to ask name of the employee and wanted to speak to the manager. When I told the manager what happened she said she will put the coffee on the house but all I wanted was some respect and not treated like this. When I said I don’t want the free coffee another employee shouted “GET OUT” in front of the whole store with customers , my family and kids with me, I couldn’t believe my ears!!! I just left the store completely appalled and shocked with my kids asking me about the insult and arguments. I have never felt so insulted in all my life. We are not eating for free, and are paying customers, how can you treat us like this. This can happen to anyone. I want to know from Burger King is this how you treat another person? How can you say “GET OUT” to someone who comes to your Restaurant and pays for your jobs! This is inhuman treatment on part of the employees and the Manager and they deserve to be punished or at least apologize.
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4 comments
Hasini
#874415

I am certain there is a LOT more to this story that you are leaving out.

I don't believe it as written, I expect you initiated this sorry situation.

Anonymous
#862014

Sounds like a very bad experience. BK probably does not monitor this site so you will need to contact them directly.

Anonymous
#861886

Did you forget your medication again? Please return home to your trailer.

Anonymous
#862016
@arlen

Just because YOU take pysch meds and live in a trailer, you should not assume that others do as well.

View more comments (3)
Review
#526197 Review #526197 is a subjective opinion of poster.
Service
Burger King Manager
Reason of review
Poor customer service
Preferred solution
Apology from the Burger King Location and Employees who did this.
Tags
  • GETOUT to Customer
  • YElling at Customer
  • Disrespecting

Burger King; Bedford, PA - Burger a la ka mode

I slammed the car-door shut leaving the heater inside. I wanted to get in and out as quick as possible; just keep this simple so I ordered a number 1 without condiments from the young lady behind the counter. She looked at me puzzled - I assumed that she would be familiar with the term since she worked in the food industry - so I said without any gooey stuff, nothing squirted on pistola like, just lettuce, tomatoes, onions and pickles. She said "so you want it plain", I assumed it was colloquial fast food lingo for without condiments. When I unwrapped my burger it was plain, not fast food lingo plain, just plain – burger and bun. I decided never to eat there again, this happened here before; besides, if you visit this place in the summer you get to savor a noisome odor wafting from the nearby sewage treatment plant – the local youth lay claim to a monster lurking in the lagoon, others say it was just a pet komoda dragon that escaped – the local must have been planned according to the prevailing winds. I needed to get some money soon, pay a visit to the local ATM; at least I didn't give any tithings to Dennis Miller; I think he's going into the preachin business; it's easier to listen to peoples philistinian philosophical opinions on theology and eschatology and then mutually praise each other than have topics; although, I wonder when he questions a caller when he says that he doesn't think there actually are atheists, says that he takes people at face value, then later agrees with another caller stating that: "yea, there are no atheists in foxholes." Why not take this individuals statement at face value. Halleluah, it's a miracle, send your tithing to Dennis Miller…, but why digress, he's OK. I went to the restroom and apparently rested because the shithouse limerick, "here I sit broken hearted, paid a nickel to …." crossed my mind, but while resting two people entered; at first I thought it was a teenager showing his nephew the ways of his world: he kept saying *** on the wall, and *** here and there, assumingly to no avail; perhaps he was demonstrating. It was hard to tell, it was also hard to discern the other persons age or gender; was it a young male child, a young male, or a female – it very well may have been the later - the "sterile" quasi-echoing bathroom walls are not exactly anechoic chambers. The "˜female' one said; "you're holding your, "you can call me Ray, or you can call me Jay …but ya doesn't hafta to call me ________; or _______, Paul, and Mary" with your gloves on?"; he said yea sure, that's what give this food flavor. Apparently the "kids" don't just use their gloves when cooking or serving, they use the same pair of gloves for everything. There was some other banter about *** elsewhere as well. I was growing tired from all the resting, so I decided to furtively greet my fellow guests – introduce myself, so to speak -, but upon standing my motion was detected and I heard an almost guttural engulfing sound; the komoda dragon from the lagoon was summoned via the sewer pipes. My quests were gone in an instant, nothing left but their cleaning kit lying on the floor; that and the freshly hosed down walls, and floors, and…. Upon leaving the "restaurant", I relayed my experience to an elderly gentleman who appeared to be "dining" with his wife and another couple earlier; he said he wished I hadn't told him that, I suppose he prefers not knowing what makes the food so tasty. Perhaps it's a miraculously whipped special sauce prepared pistola style – applied with kid gloves. I went back to the car, my heater was still there, but then so was the steering wheel and dashboard. I always knew not to eat in most restaurants, particularly fast food places, and fast food places with young people is absolutely forbidden; they're bored, raised by children themselves, and the corporate hatred mentality – not all undeservingly so - exacerbates the situation. So this will absolutely do it for me, I will never again eat in a fast food restaurant again; I'll stick with something wholesome, like oatmeal with a small percentage of rat ***.. Bedford Burger King Manager: This occurred at 8 p.m. , Friday night on the 15th of January, 2010
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1 comment
Anonymous
#326173

So...what exactly did you want on this sandwich??? Without condiments is plain, salt and pepper are also condiments. If you are that picky do everyone a favor and eat at home.

Review
#171237 Review #171237 is a subjective opinion of poster.
Service
Burger King Manager

Burger King; Bedford, PA - Burger a la ka mode

I slammed the car-door shut leaving the heater inside. I wanted to get in and out as quick as possible; just keep this simple so I ordered a number 1 without condiments from the young lady behind the counter. She looked at me puzzled - I assumed that she would be familiar with the term since she worked in the food industry - so I said without any gooey stuff, just lettuce, tomatoes, onions and pickles. She said "so you want it plain", I assumed it was colloquial fast food lingo for without condiments. When I unwrapped my burger it was plain, not fast food lingo plain, just plain – burger and bun. I decided never to eat there again, this happened here before; besides, if you visit this place in the summer you get to savor a noisome odor wafting from the nearby sewage treatment plant – the local youth lay claim to a monster lurking in the lagoon, others say it was just a pet komoda dragon that escaped – the local must have been planned according to the prevailing winds. I needed to get some money soon, pay a visit to the local ATM; at least I didn't give any tithings to Dennis Miller; I think he's going into the preachin business; it's easier to listen to peoples philistinian philosophical opinions on theology and eschatology and then mutually praise each other than have topics; although, I wonder when he questions a caller when he says that he doesn't think there actually are atheists, says that he takes people at face value, then later agrees with another caller stating that: "yea, there are no atheists in foxholes." Why not take this individuals statement at face value. Halleluah, send your tithing to Dennis Miller…, but why digress, he's OK. I went to the restroom and apparently rested because the shithouse limerick, "here I sit broken hearted, paid a nickel to …." crossed my mind, but while resting two people entered; at first I thought it was a teenager showing his nephew the ways of his world: he kept saying *** on the wall, and *** here and there, assumingly to no avail; perhaps he was demonstrating. It was hard to tell, it was also hard to discern the other persons age or gender; was it a young male child, a young male, or a female – it very well may have been the later - the "sterile" quasi-echoing bathroom walls are not exactly anechoic chambers. The "˜female' one said; "you're holding your, "you can call me Ray, or you can call me Jay …but ya doesn't hafta to call me ________; or _______, Paul, and Mary" with your gloves on?"; he said yea sure, that's what give this food flavor. Apparently they don't just use their gloves when cooking or serving, they use the same pair of gloves for everything. There was some other banter about *** elsewhere as well. I was growing tired from all the resting, so I decided to furtively greet my fellow guests – introduce myself, so to speak -, but upon standing my motion was detected and I heard an almost guttural engulfing sound; the komoda dragon from the lagoon was summoned via the sewer pipes. My quests were gone in an instant, nothing left but their cleaning kit lying on the floor; that and the freshly hosed down walls, and floors, and…. Upon leaving the "restaurant", I relayed my experience to an elderly gentleman who appeared to be "dining" with his wife and another couple earlier; he said he wished I hadn't told him that, I suppose he prefers not knowing what makes the food so tasty. I went back to the car, my heater was still there, but then so was the steering wheel and dashboard. I always knew not to eat in most restaurants, particularly fast food places, and fast food places with young people is absolutely forbidden; they're bored, raised by children themselves, and the corporate hatred mentality – not all undeservingly so - exacerbates the situation. So this will absolutely do it for me, I will never again eat in a fast food restaurant again; I'll stick with something wholesome, like oatmeal with a small percentage of rat ***.. Bedford Burger King Manager: This occurred at 8 p.m. , Friday night on the 15th of January, 2010 Burger King; Bedford, PA - Burger a la ka mode
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1 comment
Anonymous
#114161

:upset

Review
#170524 Review #170524 is a subjective opinion of poster.
Service
Burger King Manager

Burger King,;Bedford, PA -Burger a la ka mode

I slammed the car-door shut leaving the heater inside. I wanted to get in and out as quick as possible; just keep this simple so I ordered a number 1 without condiments from the young lady behind the counter. She looked at me puzzled - I assumed that she would be familiar with the term since she worked in the food industry - so I said without any gooey stuff, just lettuce, tomatoes, onions and pickles. She said "so you want it plain", I assumed it was colloquial fast food lingo for without condiments. When I unwrapped my burger it was plain, not fast food lingo plain, just plain – burger and bun. I decided never to eat there again, this happened here before; besides, if you visit this place in the summer you get to savor a noisome odor wafting from the nearby sewage treatment plant – the local youth lay claim to a monster lurking in the lagoon, others say it was just a pet komoda dragon that escaped – the local must have been planned according to the prevailing winds. I needed to get some money soon, pay a visit to the local ATM; at least I didn't give any tithings to Dennis Miller; I think he's going into the preachin business; it's easier to listen to peoples philistinian philosophical opinions on theology and eschatology and then mutually praise each other than have topics; although, I wonder when he questions a caller when he says that he doesn't think there actually are atheists, says that he takes people at face value, then later agrees with another caller stating that: "yea, there are no atheists in foxholes." Why not take this individuals statement at face value. Halleluah, send your tithing to Dennis Miller…, but why digress. I went to the restroom and apparently rested because the shithouse limerick, "here I sit broken hearted, paid a nickel to …." crossed my mind, but while resting two people entered; at first I thought it was a teenager showing his nephew the ways of his world: he kept saying *** on the wall, and *** here and there, assumingly to no avail; perhaps he was demonstrating. It was hard to tell, it was also hard to discern the other persons age or gender; was it a young male child, a young male, or a female – it very well may have been the later - the "sterile" quasi-echoing bathroom walls are not exactly anechoic chambers. The "˜female' one said; "you're holding your, "you can call me Ray, or you can call me Jay …but ya doesn't hafta to call me ________; or _______, Paul, and Mary" with your gloves on?"; he said yea sure, that's what give this food flavor. Apparently they don't just use their gloves when cooking or serving, they use the same pair of gloves for everything. There was some other banter about *** elsewhere as well. I was growing tired from all the resting, so I decided to furtively greet my fellow guests – introduce myself, so to speak -, but upon standing my motion was detected and I heard an almost guttural engulfing sound; the komoda dragon from the lagoon was summoned via the sewer pipes. My quests were gone in an instant, nothing left but their cleaning kit lying on the floor; that and the freshly hosed down walls, and floors, and…. Upon leaving the "restaurant", I relayed my experience to an elderly gentleman who appeared to be "dining" with his wife and another couple earlier; he said he wished I hadn't told him that, I suppose he prefers not knowing what makes the food so tasty. I went back to the car, my heater was still there, but then so was the steering wheel and dashboard. I always knew not to eat in most restaurants, particularly fast food places, and fast food places with young people is absolutely forbidden; they're bored, raised by children themselves, and the corporate hatred mentality – not all undeservingly so - exacerbates the situation. So this will absolutely do it for me, I will never again eat in a fast food restaurant again; I'll stick with something wholesome, like oatmeal with a small percentage of rat ***.. Bedford Burger King Manager: This occurred at 8 p.m. , Friday night on the 15th of January, 2010 Bedford Burger a la ka mode
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Review
#169306 Review #169306 is a subjective opinion of poster.
Service
Burger King Manager

Burger King a la mode

I slammed the car-door shut leaving the heater inside. I wanted to get in and out as quick as possible; just keep this simple so I ordered a number 1 without condiments from the young lady behind the counter. She looked at me puzzled - I assumed that she would be familiar with the term since she worked in the food industry - so I said without any gooey stuff, just lettuce, tomatoes, onions and pickles. She said "so you want it plain", I assumed it was colloquial fast food lingo for without condiments. When I unwrapped my burger it was plain, not fast food lingo plain, just plain – burger and bun. I decided never to eat there again, this happened here before; besides, if you visit this place in the summer you get to savor a noisome odor wafting from the nearby sewage treatment plant – the local youth lay claim to a monster lurking in the lagoon – the local must have been planned according to the prevailing winds. I needed to get some money soon, pay a visit to the local ATM; at least I didn't give any tithings to Dennis Miller; I think he's going into the preachin business; it's easier to listen to peoples philosophical philistinian opinion on theology and eschatology and then mutually praise each other than have topics; although, I wonder when he questions a caller when he says that he doesn't think there actually are atheists, says that he takes people at face value, then later agrees with another caller stating that: "yea, there are no atheists in foxholes." Why not take this individuals statement at face value. Hallelujah, send your tithing to Dennis Miller…, but why digress. I went to the restroom and apparently rested because the shithouse limerick, "here I sit broken hearted, paid a nickel to …." crossed my mind, but while resting two people entered; at first I thought it was a teenager showing his nephew the ways of his world: he kept saying *** on the wall, and *** here and there, assumingly to no avail; perhaps he was demonstrating. It was hard to tell, it was also hard to discern the other persons age or gender; was it a young male child, a young male, or a female – it very well may have been the later - the "sterile" quasi-echoing bathroom walls are not exactly anechoic chambers. The "˜female' one said; "you're holding your, "you can call me Ray, or you can call me Jay …but ya doesn't hafta to call me ________; or _______, Paul, and Mary" with your gloves on?"; he said yea sure, that's what give this food flavor. Apparently they don't just use their gloves when cooking or serving, they use the same pair of gloves for everything. There was some other banter about *** elsewhere as well. I was growing tired from all the resting, so I decided to furtively greet my fellow guests – introduce myself, so to speak -, but upon standing my motion was detected and I heard an almost guttural engulfing sound; the monster from the lagoon was summoned via the sewer pipes. My quests were gone in an instant. Upon leaving the "restaurant", I relayed my experience to an elderly gentleman who appeared to be "dining" with his wife and another couple earlier; he said he wished I hadn't told him that, I suppose he prefers not knowing what makes the food so tasty. I went back to the car, my heater was still there, but then so was the steering wheel and dashboard. I always knew not to eat in most restaurants, particularly fast food places, and fast food places with young people is absolutely forbidden; they're bored, raised by children themselves, and the corporate hatred mentality exacerbates the situation. So this will absolutely do it for me, I will never again eat in a fast food restaurant again; I'll stick with something wholesome, like oatmeal with it's half of a percent of rat ***, or whatever amount it is. Burger King Manager: This occurred at 8 p.m. , Friday night on the 15th of January, 2010
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Review
#168947 Review #168947 is a subjective opinion of poster.
Service
Burger King Manager

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