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Burger King review in Cleveland, Ohio: Chardon OH location the best!

5.0
Details
Chardon OH location. Jane waited on me at the counter at 1150am. She also was taking drive thru orders, delivering curbside wait orders, and also the Manager! All while smiling and pleasant! WOW - very impressive!
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Review
#1728084 Review #1728084 is a subjective opinion of poster.
Service
Burger King Manager

Burger King - Burger Review from Cleveland, Ohio

3.2
Details
Burger King - Burger Review from Cleveland, Ohio
Me and my husband went to Burger King last night to water those no grilled hot dogs that came out this is how they gave me the order I felt like throwing up I love Burger King but if they don't fix this I don't think me and my husband will be able to go back
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Review
#802142 Review #802142 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Bad quality

Burger King looses business for refusing to take phone orders

When we tried to call Burger King on Memphis Ave. in Cleveland, OH they refused to take our order by phone and told us they only take Internet orders through BK delivers.com and since they assume everybody has a computer and it's not like that then they are going to lose a lot of business for refusing to take phone orders because imagine how many people cannot afford computers as far as us cause we end up going out instead of going to a library to put in a internet order for burger king we just went to Rally's instead because if we were going to a library just to use a computer to put an order in we figured we might as well just buy food while we're out forget about Burger King and end up getting Rally's instead so shame on Burger King but it's burger king lost and Rally's gain
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1 comment
Scot
#1132732

Loses. Loose means not TIGHT.

Review
#815485 Review #815485 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King review in Cleveland, Ohio: Never gotten it rite yet

the burgerking in ROCKPORT has gone thru 3 mgrs and none of them have been capable of getting out orders. the cashier is always gone somewheres. the fry coom is always in back. the window cashier is always gone. the burgers pile up and they have to toss them cause it takes so long the drive thru customers leave and go to other place to eat. seems like the entire crew is under some spell.the entire crew is oblivious to the fact theyre working at a resturaunt at all. maybe these people working here should work for the GOVT? since they run the place into the ground.they even have the maintennce guy scrubbing toilets then jumping on the prep station making burgers. with poopy bacteria all over him. nastybut ive seen other places do the same
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Review
#441820 Review #441820 is a subjective opinion of poster.
Product
Burger King Burger
Loss
$5000

Burger King review in Cleveland, Ohio: I'm very upset

I work in a Gaston Bazaar, I have my business so theres a Burger King same parking lot Buckner Blvd Dallas TX that I walk less that a minute, I went to order 2 salads at 5:45 p.m. I went back at 6:12 and was not ready my order I go there often the employees Manager Francisco Manager Maria think because i'm close to them they take their time with my orders, also theres an African American girls Idelia was very rude, I ask her what the salad BLT has on it and she said I DONT KNOW what a UGLY CUSTOMER SERVICE THIS PLACE HAS, DO NOT GO THERE, PERSONALLY I WONT BE THERE EVER AGAIN.
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3 comments
Roshell
#643568

Horrible food and service. Waited 15 minutes and girl said she was the only one there and would be back and was very disrespectful, no apology.

She came back about 10 mins later and took the order. We waited a while, got our food. The big surprise was the garbage she gave us. The food was all falling apart, there were onion rings all over the bag.

The hershey pies were in the same bag as the hot food and old and dried out. Even the vanilla shake tasted funny. We didn't get our coke. Isn't it funny that they no longer put the phone number on the receipt.

We spent $18.05 and threw the food in the garbage and went to McDonalds which is always good. Just went to BK cuz it was close.

NEVER AGAIN. BK you're going down!!

Anonymous
#630392

When I worked in a fast food place, the prep people made up the different salads, and packaged them, and some were put in the display cooler and the rest were kept in the walk in and brought out as needed.

Anonymous
#630351

Aren't their salads ready made or did you need special ones? If they had to make them for you, if you had waited, I bet they would have got made promptly.

You didn't have to mention the race of the employee that didn't know what the BLT salad contained. She honestly might not have known.

When it come to you putting the employees down, take really good look at your punctuation and grammar. The part where you use all caps, means you are yelling at us.

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Review
#396648 Review #396648 is a subjective opinion of poster.
Service
Burger King Manager
Loss
$13

Burger King, where you *can't* have it your way.

I went to Burger King today and ordered 3 things sandwiches without mayo. When I received my sandwiches and found mayo on all three, and upon politely asking them to fix my order ( I work in the food industry and I know how things can get mixed up at times), at which time I was given a bad attitude and a hard time by the cashier. All I wanted was to get my food the way I ordered it, but she seemed to think that this was a serious cut into her chitchat with her coworkers. I guess you can't exactly have it your way/
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4 comments
Chris
#555010

You can get a "3 Things Sandwich" at Burger King now? No way.

That is awesome. I've been trying all the Burger King's within 100 miles of me and not a single one has a "3 Things Sandwich". I guess it's a regional thing. I guess I'll take some time out next weekend and make the seven hour drive to Cleveland, Ohio and order a few "3 Things Sandwiches without mayo" to be exact.

I've been wanting to try one of these so bad. Burger King doesn't acknowledge the "3 Things Sandwich" on their website, and corporate apparently "has never heard of such a sandwich", so I'm guessing your local Burger King is one of the test markets for this new sandwich. I better hurry though. I know the items on the menu for a test market restaurant don't usually last all that long.

I sure hope they have some left. I guess I could wait and see if it sells well enough in the test markets and wait it out until my local Burger King's start carrying the "3 Things Sandwich". It sounds so good. It's a shame Burger King keeps a such a close eye, going as far as making customers who purchase the sandwich sign an affidavit swearing they will not speak of the sandwich at all, good or bad.

I really want to know what it is. You should consider yourself lucky to have had the chance to try one.

Anonymous
#375507

:( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( BURGER KIND DONT GET WHAT YOU WANT

Anonymous
#375506

BURGERKING ALMOST KILLED ME! BASTARDS

Burger King Complaint by me

Ok, I have a few complaints about this BK. It is brand new, just completely rebuilt. The first *** move they made was demolishing the A1 Steakhouse burger.

Second the are now eliminating the Breakfast Bowl. My two favorite things on the menu. So last week I ordered a cup of coffee, large i believe. Either way I got my food and Joe, went home just a mile up the road. As soon as I got home I opened my coffee to add some sugar and the stuff was cold. Literally ice cold. Not warm, not even cool. ICE FREAKIN COLD!

And just 4 days ago I stopped with my kids after picking them up from school. I ordered 3 medium fries and a large coke. The coke was diet. Not marked on the lid. It was hot out and I was dying of thirst. As driving down the road I drank a good bit of it before realizing it was diet. This is a huge huge problem for me. I am highly allergic to saccharin which is used in Diet Coke to extend shelf life. Almost immediately my body rejected it and I started to get light headed and shake.

I came within about 2 inches of colliding head on with on coming traffic. My disorientation and trembling body caused me to nearly lose control. I made it to a gas station where I bought a bottle of water and was ok after about 20 minutes. I was so pissed I wanted to go back over there but knowing my temper I resisted. My kids for horrified for me, as was I. Imagine the headlines... Man dies from BK screw up. Even though this Burger King is less than a mile from my house and I pass it several times a day. I now drive the 7 miles to McDonalds. BK can kiss my grits. 0

:( :( :( :p :? :? :? :roll :roll :roll :roll

Anonymous
#368752

their char broiled food makes me choke! Scrutinzed like a homeless person with no money!

I quit that business! :zzz

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Review
#272478 Review #272478 is a subjective opinion of poster.
Product
Burger King Burger

Burger King

Excuse me Burger king sorry that we did not send our Hubbard FireFighters with Lunch money to go put out a explosive truck on fire out! they are grown man and they were not playing dress up standing in the cold rain... You shouldn't decline the men/woman that would might have to put your kitchen out when something goes wrong that you man need them. Goes to show that you have no respect for the people who make sure your town is safe and sure that the roads are blocked off and you get costumers sorry that they don't please you NEXT time BIll THEM if you really think THEY HOME TOWN fire department was trying to jip you .. but sure you can give the po pos free everything.. PISSED
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7 comments
Anonymous
#354463

Next time you file a complaint, make sure its at least inteligable. I've read yours three times now and I'm still not entirely sure what the problem was.

A lot of posters think you beleive firemen are entitled to free food.

You sir, are horribly mistaken. Doctors, lawyers, police, fire-people, educators, they are all people too and entitled to nothing more than a ditch digger or auto mechanic.

Anonymous
#353790

So many public service people have such a sense of entitlement. Firefighters don't deserve free food any more than any other person with any job deserves free food.

Jessica
#343978

So your complaint is that Burger King wouldn't give people entire meals for absolutely free?

Wow. Just...

wow. :x

Anni
#343968

You do realise that no-one is entitled to free things, regardless of how many lives they may save in their job and that when you want to buy something you need money, right?

Anonymous
#341847

Wow! Are you serious?

Do you expect free product or food where ever you go?

Can I get free food because I work in health care? I could easily save their lives just the same, does that mean they should bow down to me as well??

Anonymous
#341842

So you're an i*d*i*o*t and a mooch. Nice.

Anonymous
#340454

Doctors, Nurses, Teachers, Office Workers, etc and any other professional have to pay for their food, why should you be treated differently? Just because your job is dangerous doesn't entitle you to free food all the time.

An occasional "Thank You" free item should suffice.

Evidentially you are used to being given free items. What an attitude of entitlement.

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Review
#260340 Review #260340 is a subjective opinion of poster.
Product
Burger King Burger

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