State: Ohio Product: Burger King Burger Clear all filters (12 of 370 reviews match)
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Burger King looses business for refusing to take phone orders

When we tried to call Burger King on Memphis Ave. in Cleveland, OH they refused to take our order by phone and told us they only take Internet orders through BK delivers.com and since they assume everybody has a computer and it's not like that then they are going to lose a lot of business for refusing to take phone orders because imagine how many people cannot afford computers as far as us cause we end up going out instead of going to a library to put in a internet order for burger king we just went to Rally's instead because if we were going to a library just to use a computer to put an order in we figured we might as well just buy food while we're out forget about Burger King and end up getting Rally's instead so shame on Burger King but it's burger king lost and Rally's gain
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1 comment
Scot
#1132732

Loses. Loose means not TIGHT.

Review
#815485 Review #815485 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King - Burger Review from Cleveland, Ohio

3.2
Details
Burger King - Burger Review from Cleveland, Ohio
Me and my husband went to Burger King last night to water those no grilled hot dogs that came out this is how they gave me the order I felt like throwing up I love Burger King but if they don't fix this I don't think me and my husband will be able to go back
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Review
#802142 Review #802142 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Bad quality
1.5
Details
I got home & half my order was missing!!! I called & spoke to a manager who didn't appologize & said I needed a receipt to get the rest! I told her there was no receipt in the bag! She said they were training & that was why but still wouldn't give me my food! Rude &...
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1 comment
Anonymous
#1134493

No response to my complaint on the Burger King website nor a call from the manager of the location, what a surprise! I won't go there again, and neither should you unless you want someone to steal your money!

Review
#797161 Review #797161 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • Screwed up order
  • Incompetent staff
  • Rude customer service
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund

Burger King in Wooster, Ohio - Frozen cokes missing

3.7
Details
I love this product , that's why I eat at Burger King when its my turn to choose. Now that they did away with them , for what reason I don't know except laziness. I usually choose taco bell now they will be first, until the frozen cokes come back ; So I would be grateful if you will reply to me at Shellyjohn_2000@yahoo.com and Let me know why you will no longer be serving them . The best drink around . Everything else you serve is good but that's what makes it for me , please try and get it back . Thank you for your support;
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1 comment
Apolonio
#1073615

It is not laziness, the weather is getting colder and not enough people are ordering.. They will not sell a product just for a few people.

Review
#738517 Review #738517 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
no more frozen cokes in Wooster , Ohio

Burger King - Burger Review from Columbus, Ohio

I don't understand how people want money but want to be rude in the process. My order was messed up but my actual problem was how disrespectful I was treated. But I'm sure it would never happen again because today Jan 14th, 2015 is the last time I order something from Burger King.
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1 comment
Anonymous
#1067486

I ordered three of the 10 nugget orders, had to wait 10 minutes and move up in line so they could make them, asked twice for sweet and sour sauce one each for all three orders. Repeated the same when told by the girl at the window to please pull forward.

Finally got my order, came home, to find one honey mustard sauce, one half opened and used sweet and sour sauce, and one sweet-and-sour sauce also opened and sold it was rocksolid.

When I called the Burger King I was put to voicemail. This is unbelievably ridiculous, I won't go there again

Review
#582387 Review #582387 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King in Euclid, Ohio - Burned original chicken sand. and burned bun.

Wed. 8/27/14 8:11:25 Ordered chicken sand. Upon arriving at home looked at sand. Both chicken and bun were burned. Drove back to location 14715, talked to Mgr. Kamil. explained my problem. She took bag and I was told it wasn't burned that was just the grease on the bun. I am 71 yrs. but my 7 yr old great-grandson could have recognized burned food. Kamil the leaves the counter to I suppose get me another sand. Had she bothered to inquire I would have told her to just refund my money because I definitely did not want another sand. She then rolled her eyes when I requested a refund. Had she offered a simple apology all would have been good. I did not get one so Burger King gets no more of my money.
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Review
#526790 Review #526790 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service
Loss
$4
Preferred solution
Train your Mgrs in real customer service. Don't have the crew you are responsible for dancing and joking around with each other. You should leave that outside.

Burger King in Cleveland, Ohio - Never gotten it rite yet

the burgerking in ROCKPORT has gone thru 3 mgrs and none of them have been capable of getting out orders. the cashier is always gone somewheres. the fry coom is always in back. the window cashier is always gone. the burgers pile up and they have to toss them cause it takes so long the drive thru customers leave and go to other place to eat. seems like the entire crew is under some spell.the entire crew is oblivious to the fact theyre working at a resturaunt at all. maybe these people working here should work for the GOVT? since they run the place into the ground.they even have the maintennce guy scrubbing toilets then jumping on the prep station making burgers. with poopy bacteria all over him. nastybut ive seen other places do the same
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Review
#441820 Review #441820 is a subjective opinion of poster.
Product
Burger King Burger
Loss
$5000

Burger King in Zanesville, Ohio - Eating while making customers food

We showed up at 833 pm 1801 s veterans pkwy there are 4 people working? (2 mngrs 1 line 1 drv thru) and it was not busy 20 min eta start to finish. The line guy seemed like he was all over the place and wasn't organized and while he thought no one was looking he cookie monstered a piece of meat from one of their yellow trays so i knew that one of thoughs sanitary gloved hands went to his pie hole.And the guy looked that he might have some disabilities so i didn't make a stink but picture one of the triplets from slap shot making your grub.We didn't eat the food nor will BK be on our priority list.
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Review
#432349 Review #432349 is a subjective opinion of poster.
Product
Burger King Burger

Burger King, where you *can't* have it your way.

I went to Burger King today and ordered 3 things sandwiches without mayo. When I received my sandwiches and found mayo on all three, and upon politely asking them to fix my order ( I work in the food industry and I know how things can get mixed up at times), at which time I was given a bad attitude and a hard time by the cashier. All I wanted was to get my food the way I ordered it, but she seemed to think that this was a serious cut into her chitchat with her coworkers. I guess you can't exactly have it your way/
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4 comments
Chris
#555010

You can get a "3 Things Sandwich" at Burger King now? No way.

That is awesome. I've been trying all the Burger King's within 100 miles of me and not a single one has a "3 Things Sandwich". I guess it's a regional thing. I guess I'll take some time out next weekend and make the seven hour drive to Cleveland, Ohio and order a few "3 Things Sandwiches without mayo" to be exact.

I've been wanting to try one of these so bad. Burger King doesn't acknowledge the "3 Things Sandwich" on their website, and corporate apparently "has never heard of such a sandwich", so I'm guessing your local Burger King is one of the test markets for this new sandwich. I better hurry though. I know the items on the menu for a test market restaurant don't usually last all that long.

I sure hope they have some left. I guess I could wait and see if it sells well enough in the test markets and wait it out until my local Burger King's start carrying the "3 Things Sandwich". It sounds so good. It's a shame Burger King keeps a such a close eye, going as far as making customers who purchase the sandwich sign an affidavit swearing they will not speak of the sandwich at all, good or bad.

I really want to know what it is. You should consider yourself lucky to have had the chance to try one.

Anonymous
#375507

:( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( BURGER KIND DONT GET WHAT YOU WANT

Anonymous
#375506

BURGERKING ALMOST KILLED ME! BASTARDS

Burger King Complaint by me

Ok, I have a few complaints about this BK. It is brand new, just completely rebuilt. The first *** move they made was demolishing the A1 Steakhouse burger.

Second the are now eliminating the Breakfast Bowl. My two favorite things on the menu. So last week I ordered a cup of coffee, large i believe. Either way I got my food and Joe, went home just a mile up the road. As soon as I got home I opened my coffee to add some sugar and the stuff was cold. Literally ice cold. Not warm, not even cool. ICE FREAKIN COLD!

And just 4 days ago I stopped with my kids after picking them up from school. I ordered 3 medium fries and a large coke. The coke was diet. Not marked on the lid. It was hot out and I was dying of thirst. As driving down the road I drank a good bit of it before realizing it was diet. This is a huge huge problem for me. I am highly allergic to saccharin which is used in Diet Coke to extend shelf life. Almost immediately my body rejected it and I started to get light headed and shake.

I came within about 2 inches of colliding head on with on coming traffic. My disorientation and trembling body caused me to nearly lose control. I made it to a gas station where I bought a bottle of water and was ok after about 20 minutes. I was so pissed I wanted to go back over there but knowing my temper I resisted. My kids for horrified for me, as was I. Imagine the headlines... Man dies from BK screw up. Even though this Burger King is less than a mile from my house and I pass it several times a day. I now drive the 7 miles to McDonalds. BK can kiss my grits. 0

:( :( :( :p :? :? :? :roll :roll :roll :roll

Anonymous
#368752

their char broiled food makes me choke! Scrutinzed like a homeless person with no money!

I quit that business! :zzz

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Review
#272478 Review #272478 is a subjective opinion of poster.
Product
Burger King Burger

Contact Burger King Customer Service

Website:
www.burgerking.com
Mailing Address:
5505 Blue Lagoon Drive
Miami, Florida 33126
Phone:
(305) 378-3535
All Burger King Contacts

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Burger King

Excuse me Burger king sorry that we did not send our Hubbard FireFighters with Lunch money to go put out a explosive truck on fire out! they are grown man and they were not playing dress up standing in the cold rain... You shouldn't decline the men/woman that would might have to put your kitchen out when something goes wrong that you man need them. Goes to show that you have no respect for the people who make sure your town is safe and sure that the roads are blocked off and you get costumers sorry that they don't please you NEXT time BIll THEM if you really think THEY HOME TOWN fire department was trying to jip you .. but sure you can give the po pos free everything.. PISSED
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7 comments
Anonymous
#354463

Next time you file a complaint, make sure its at least inteligable. I've read yours three times now and I'm still not entirely sure what the problem was.

A lot of posters think you beleive firemen are entitled to free food.

You sir, are horribly mistaken. Doctors, lawyers, police, fire-people, educators, they are all people too and entitled to nothing more than a ditch digger or auto mechanic.

Anonymous
#353790

So many public service people have such a sense of entitlement. Firefighters don't deserve free food any more than any other person with any job deserves free food.

Jessica
#343978

So your complaint is that Burger King wouldn't give people entire meals for absolutely free?

Wow. Just...

wow. :x

Anni
#343968

You do realise that no-one is entitled to free things, regardless of how many lives they may save in their job and that when you want to buy something you need money, right?

Anonymous
#341847

Wow! Are you serious?

Do you expect free product or food where ever you go?

Can I get free food because I work in health care? I could easily save their lives just the same, does that mean they should bow down to me as well??

Anonymous
#341842

So you're an i*d*i*o*t and a mooch. Nice.

Anonymous
#340454

Doctors, Nurses, Teachers, Office Workers, etc and any other professional have to pay for their food, why should you be treated differently? Just because your job is dangerous doesn't entitle you to free food all the time.

An occasional "Thank You" free item should suffice.

Evidentially you are used to being given free items. What an attitude of entitlement.

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Review
#260340 Review #260340 is a subjective opinion of poster.
Product
Burger King Burger