Burger King Manager Reviews in Minnesota, USA
(2 of 57 reviews match)
Burger King in Mounds View, Minnesota - Worst experience ever at a fast food restuarant!!!!!
We stopped in the BK in Mounds View, Minnesota for dinner last night. As we walked in there was a customer returning their order to the manager. he seemed upset at them for some reason. The place was chaotic, a mess, and poorly run. The manager got in a verbal argument with another customer as we waited for our food. The service was pathetic at best, and our food took forever to get. The person behind us was still waiting for his food, when we left. We also saw others complaining about the service to each other. A man in the parking lot said he would never return to that BK. I don't think we will either. We did not get the managers name, but he is in the WRONG position in the company. He has no people skills, and also was berating his employees back on the grill and at the register. All I can say is, I will never eat at BK again.
Burger King Manager
Reason of review
Poor customer service
Burger King in Monticello,MN
We received coupons for Burger King it is a 70 mile round trip for my family to go there my grandaughter who is a disabled Marine wanted to go and use these coupons when we got there the Manager said her registers weren't set up to take the coupons come back tomorrow. When we explained this was not feasible (at $4 a gallon) she said to bad. My granddaughter went in to talk to her and again she said there is nothing she was going to do and it was just to bad. I came home and contacted customer relations for Burger King..Wow big surprise no answer from them at all. I am not really surprised if you cannot even train your personnel in customer relations you sure are going to bother trying to straighten anything out. Also Military means nothing to this business either. Maybe Burger King is in the wrong country!! THey are never going to get our business or my family's business
Burger King Manager
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