State: Michigan Product: Burger King Burger Clear all filters (12 of 370 reviews match)
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Verified Reviewer
1.0
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I won a free sandwich from a game promotion and came in to redeem it. It clearly gives the option to order online or in the store and gives you a 15 minute counter to redeem the coupon in the store. The manager on duty drowned her face up and said they dont accept the...
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Review
#1729337 Review #1729337 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • Untrained employees
  • Spending good money on bad quality food
  • That they made everything smaller and grosser
Reason of review
Not as described/ advertised
Loss
$2
Preferred solution
Full refund

Burger King Burger Review

Burger king inGaylor d on old 27 they were rude and told me to shut up
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Review
#800535 Review #800535 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King in Saint Clair Shores, Michigan - Poor service

The Burger King on Harper Rd(Saint Clair Shores,Mich) between 10 mile rd and 9 mile rd has 2 drive thru lanes. I was there on Friday 2/19/2016 at around 6:00 in the afternoon and they waited on 2 other cars before mine. I think this problem needs to be addressed with the employee that was working at the drive thru at that time. They lost me for a purchase as a result of this. My email address is duveman23@yahoo.com.
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2 comments
Machele
#1115490

Didn't it dawn on you that you could have pulled yourself out of your car and walked inside to order? Difficult, I know but it is what it is.

Anonymous
#1116051
@Machele

If I wanted to go in the store it would have been very difficult with a partially torn hamstring on my leg.

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Review
#794729 Review #794729 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution
Tags
  • Disrespecting

Burger King Burger Review

Poor management in Grayling noticed lady named Vicki was treating employees badly no wonder they go through employees quickly who would want to work there
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Review
#698438 Review #698438 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King in Warren, Michigan - Bad service

I was visiting the 10 mile and ryan store in Warren between 6pm and 7pm and i asked for the chicken parmesan sandwich that was advertise to be 2 for $5 and was given regular chicken sandwiches when I inquired about it not being what I ordered they told me that they dont have chicken parmesan sandwiches and that the italian sandwich they were out of all the fixing to make. I was furious and then when I got back to the car i was informed that my friends fries were not cooked thoughally. Im not sure what kind of store manager you have working there but I would never ever go to that store again.
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Review
#563936 Review #563936 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • Poor cusotmer service
  • Poor problem resolution
Reason of review
Poor customer service
Loss
$19
Preferred solution
Full refund
Tags
  • drive through

Burger King in Ferndale, Michigan - Just old fashion slow with a rude manager.

Store# 1312 Order # 96 Where do I start? Well, We walked into the restaurant at 6:02PM. There was no one in line but there was one person waiting for her food. We placed our order, got cups. My wife took our daughter to the restroom which she described as deplorable. No for ice. I requested that someone bring ice. While we waited for ice there was a young man at the counter. A manager approached from behind the counter, while talking on the phone. The young man asked her if she was the manager. She said yes. He asked if he could have an application. She asked him how old he was. He responded "I'm 15 but I ave a work permit". She responded "We don't give out applications. You gotta go on line but you don't wanna work. The young man responded, "yes I do". This manager continued to belittle him saying that he would probably get the job and call off all the time to go to the park or something. She remained on the phone while disappearing into the office where she remained for the next 8 minutes or so. Someone came out with med lids. Eventually, I gave up on the ice and placed our cups on the counter for fill. We waited ....and waited.....and waited and finally at 6:23pm (After inquiring as to the reason for the delay) we are handed our food. 20 minutes after walking in and 15 minutes after placing our order, we received our food. I want you to know that your staff was very polite but there was a severe lack of coordination, leadership and good old fashion hustle. They moved very slow and didn't seem to care about the crowd that had built at the counter.
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Review
#514370 Review #514370 is a subjective opinion of poster.
Product
Burger King Burger
Tags
  • teen

Burger King Burger Review

Worst Burger King ever. George Craig Travel Plaza Indiana. Waited 45 mins for simple order. Staff stood around. Couldn't figure out tickets.
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Review
#507052 Review #507052 is a subjective opinion of poster.
Product
Burger King Burger

Burger King in Lapeer, Michigan - Can't Get Any More Hours

I work at a Burger King, have for almost six years. In the last five, I have gotten 9,3 raise, 10 cents. On average, I am scheduled three days a week, less than thirty hours. And I've noticed that people that call off every other day, or just don't show up are getting more hours than I do. Seriously? A lot of these people are teenagers that live with their parents, or have no reason to work as they have someone else in their home that is paid twice as much as they are, and they gloat they don't need the money. I do. I need the money, but my store manager, being a *** to everyone, keeps me just below the needed hours for paid vacation. I haven't had a vacation from this place since 2009, and have called off one day in the last four years. How am I to pay my bills, buy food, feed my pet, and get other neccessities on less than 500 dolllars a month? I am putting out applications to dozens of other places, but not many people are hiring, and as I have no car, and must walk everywhere, this is completely asinine. I'm on the *** of eviction, with nowhere to go, and no one in my family can help me. It wasn't like this until this store manager took over, and my district and regional managers do nothing to assist me. Do I really have to be living on the streets for them to realize I need the hours and money?!
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2 comments
Anonymous
#761808

I don't work at Burger King, but I am in a similar situation at my work. All I know is that I sympathize with you.

Anonymous
#744620

Most restaurants, fast food places, and retail stores, schedule their employees for no more than 30 hours a week.

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Review
#458610 Review #458610 is a subjective opinion of poster.
Product
Burger King Burger

Burger King in Grand Rapids, Michigan - Bad food and filthy.

on January 11th at 01:21 pm, i stopped at bk #551 in Wyoming mi and ordered a double stacker, this is the worst burger i ever ate, ( well part of it) the burger must have been leftover from last night it was burnt and dry and the bun was soggy and when i tried to sit down in a almost empty restaurant i couldn't find a clean table, and all the time some employees where sitting down eating, i don't have a problem with employees eating, but i think the place could be cleaned up before hand. i will never go there again.
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2 comments
Anonymous
#601444

employees are required to take a lunch break at a certain time and they will also make them clock out and sit if they have too many on the clock.

Anonymous
#413186

But you ate the burger, right? :x :x :x :x :x

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Review
#288211 Review #288211 is a subjective opinion of poster.
Product
Burger King Burger
Loss
$2

Contact Burger King Customer Service

Website:
www.burgerking.com
Mailing Address:
5505 Blue Lagoon Drive
Miami, Florida 33126
Phone:
(305) 378-3535
All Burger King Contacts

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Burger King NOT your way

The Fenton Michigan Burger King on Leroy,owned and run by Schostack Restaurants. Could not input an order(7 Receipts later),And no one would come to his aid,and then they Sent out the wrong food. I ordered it a certain way because of a severe food allergy,so having to explain the reason was both time consuming and emmbaressing.The Manager waled by several times and acted oblivious.I spoke with the Regional Mgr. who has'nt got a clue. Ended up calling BKs Corperate comment line and asked why so many mistakes and incompitance.I guess in their world this is the norm,not fast food your way. DJL
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Review
#271645 Review #271645 is a subjective opinion of poster.
Product
Burger King Burger