I visited the Burger King restaurant at 1772 Rockaway Parkway on 10/18/08 at 2pm. I sat in the drive thru line for 15 minutes and when I reached the order intercom, I ordered a BK Mocha Joe.
The BK person replied "We don't have that". I asked why, it's the middle of the day. The person replied that it was recently prepared and not chilled completely. I told her that I don't mind that it's not chilled and would take it home and put it on ice.
The person asked me to drive to the window. Once there ther person said in an angry tone "We can't give you the Mocha Joe because it would make me sick. After a few more exchanges, I asked for the manager's name and he refused to give it to me. They then threatened to call the police if I didn's "get away from the window".
I'm appalled, shocked and horrified at their lack of respect and professionalism. They were rude, condescending, dismissive and insulting.
Please don't frequent this establishment ever!