5701 S Cooper St, Arlington, TX 76017
Not resolved
3.3
Details
4 comments

August 28, 2019 at about 945 at night I went to the drive thru at the Burger King South Cooper Arlington Texas The order taker was calm try to understand my order and get it right he sounded young

He made sure my order was correct and read it back to me

In the middle of my order he told me to pull around to the second window because he couldn't hear I got to the window finished placing my order paid for my order and waited for a long time After 15 minutes my food is delivered through the drive-through window and it’s in a bag that looks like a been wrinkled up I’m in my food thrown in the bag I will became worried because the way he handed it out the window I ate a french fry that tasted like bad grease and it had no heat to the french fries I ate another one same thing my whole order of french fries was cold and tasted like dirty grease When I got home I opened up my two for six grilled chicken sandwich only to discover the chicken had no heat no juice it was dry as if it was way past its hold time and thrown on a bun it tasted It was not a hot sandwich I only live four minutes from Burger King that sandwich should’ve been fresh and hot by the time I got home

I husband got a double burger that was cold and dry as well we did not enjoy our meal because of nothing was hot I waited a long time at the drive-through thinking I was going to get fresh hot food I went to discover I get food does pass this whole time it’s cold as if it was pulled out of the trashcan and thrown on a bun I was upset and worried

the next day I had food poisoning

My husband got a double burger that was cold and dry as well we did not enjoy our meal because absolutely nothing was hot

I waited a long time at the drive-thru thinking I was going to get fresh hot food Only to discover I was served food way past its whole time

The food was cold as if it was pulled out of the trashcan and thrown on a bun

I was worried after my first bite of French fries and after the first bite of chicken

the next day I had food poisoning The most miserable and horrible feeling ever I was so sick ! I would’ve rather been told they were out of something then to have got sick from eating the food that they served

Product or Service Mentioned: Burger King French Fries.

Reason of review: Bad quality.

Monetary Loss: $17.

Preferred solution: Let the company propose a solution.

Burger King Pros: New young man.

Burger King Cons: Quality of food.

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Anonymous
#1765338

If you had no problem eating the food, then you have no right to a refund. Next time you should go eat at a soup kitchen.

Anonymous
#1765629
@Anonymous

I did not eat the food after discovering it was dry and cold I waited for fifteen minutes at the drive thru Thinking i was waiting for hot food Next time keep your comments to yourself

Anonymous
#1775851
@Anonymous

This is a public form. Anybody is allowed to respond to anybody. Maybe you're just mad and angry because someone is calling you and confronting you with the way you're acting.

Anonymous
#1775855
@Anonymous

Agreed. This sounds like a customer that is a scammer trying to start something with the employee or managers and wants something for free.