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Contact Burger King Customer Service

How to Reach a Person at Burger King

Verified Contact Information

Toll-Free Number:

  • 1-888-323-9881
    BK Crown Card
Call Now
Send Message

Customer Service:

  • 1-786-353-4865
    App Support
  • 1-305-378-3889
    Diversity And Inclusion Efforts
  • 1-828-464-3583
    Store
  • 1-707-316-8170

Headquarters:

  • 1-305-378-3535

Legal:

  • 1-866-394-2493
    Privacy Inquiries

Media:

  • 1-305-378-7200
    Marketing Inquiries

Customer Service:

bk_guest_care_mgmt@rbi.com

Investors/ Franchising:

bknafranchising@rbi.com
investor@rbi.com

Legal:

copyrightdmca@whopper.com
DMCA Inquiries
privacy@rbi.com
Privacy Inquiries

Media:

media@rbi.com
mediainquiries@whopper.com

Technical Support:

support@burgerking.zendesk.com
App Support
bkcomments@marketforce.com

Burger King Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Burger King Phone Number
1 (888) 323-9881
Average Hold Time
00:01:32
Average Calls duration
1 minute
Most Popular Burger King Email Address
bk_guest_care_mgmt@rbi.com
Burger King Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (6% reported full resolution)
View full overview

How to Contact Burger King?

You can use email addresses depending on your inquiry to contact the company corporate office. The Burger King corporate email for their general questions is bkcomments@marketforce.com. The investor relations department’s address is investor@rbi.com. If you have questions about data protection, email them to privacy@rbi.com. To learn about franchising opportunities, write to bknafranchising@rbi.com. If you want to report infringement of intellectual property rights, email the Burger King corporate office using copyrightdmca@whopper.com. To request interviews, statements, or information about the brand and its product, contact media@rbi.com. You can also address mediainquiries@whopper.com for press inquiries.

The feedback option on their website remains the best way to reach the company via email.

The Burger King phone number for customer service is 1-866-394-2493. You can contact Burger King customer care for assistance, tech support, and information during their business hours: Monday through Friday from 7 a.m. to 11 p.m. CST.

Dial 1-305-378-3889 to reach Burger King customer service about their diversity and inclusion efforts program. Another phone number to reach their official representative is 1-305-378-3535.

The Marketing Department is available at 1-305-378-7200 for comments and suggestions regarding their products and services.

To contact Burger King support via the website, you can visit their Support page and pick the Email a Support option. Fill out the feedback form providing your name, email, and phone number. Describe the problem you’ve faced or ask for the information you need. The customer care team will find ways to resolve your issue and email you the instructions or answers to your questions.

You can also use the BK customer service chatbot on their Support page to troubleshoot your issue. It will offer ways to solve your problem or provide the Burger King contact info you can use to get the answers or assistance you require.

There is no such feature as Burger King live chat on their website. However, you can use their chatbot to get the information you need. It can also offer you the options to resolve your issue. If you wish to contact a live person, the chatbot will provide the request form you can fill out to get in touch with their Help Center representatives.

If you need to talk to a live person at their customer care, it is better to call their helpline. Alternatively, you can use one of their email addresses to reach their customer service team.

PissedConsumer Club

Contact Information

Burger King Website:

Burger King Help Center:

Corporate Office Address:

Burger King Company LLC
5707 Blue Lagoon Drive
Miami, Florida 33126
United States

How Customers Rate Burger King Support?

3.7 / 5
Needs improvement

Based on 14.5K calls to Burger King customer support through PissedConsumer.com and 15 survey responses.

Total Calls
14.5K
Avg Call Duration
01:07
Issues Resolved
6%

Why Customers Call Burger King?

Top Reasons of Customers Calls

  • Product/ Service 27%
  • Customer Inquiries & Issues 24%
  • Staff 15%
  • Employment 8%
  • Shipping and Delivery 6%
  • Request for Information 5%
  • Payments and Charges 5%
  • Refund 5%
  • Account 2%
  • Website/ Application 1%
  • Cards 1%
  • Return/ Replace <1%
  • Activation/ Cancellation <1%
  • Questions About an Order <1%
  • Claims & Legal Issues <1%
  • Streaming Services <1%
  • Fraud & Security Issues <1%
  • Payments & Transfers <1%

Product/ Service

27%
  • "Complainy"
  • "Making people work when sick this is unacceptable to make people go to work with doctors note"
  • "Complain"

Customer Inquiries & Issues

24%
  • "Company"
  • "Refuse to give my Uber Eats order"
  • "This burgerking sucks"

Staff

15%
  • "Rude person at local bk"
  • "Poor service"
  • "What are your managers was really just spectful and rude"

Employment

8%
  • "Payroll"
  • "unable to get paystubs"
  • "Then I review my paycheck Friday bank account was closed the managers making me wait on this and if I need help getting my money my paycheck"

Shipping and Delivery

6%
  • "Did not get coupon code"
  • "Order delay"
  • "I haven't received my refund"

Request for Information

5%
  • "Questionable Brazilizan beef trimmings concern"
  • "Lost contact with customer service online"
  • "Lost contact with online customer service"

Payments and Charges

5%
  • "I had a $15 credit for a bad order last month and the $15 is not there"
  • "Upcharge"
  • "Left a valuable item in ladies bathroom paramount in Downey"

Refund

5%
  • "Online refund needed due to broken ice cream machine"
  • "Refund and issue at store"
  • "Refund issues"

Account

2%
  • "I am trying to enter rewards and and saying time has expired, however it hasn't"
  • "I need a code to get my free burger. I've submitted the information and never received the code."
  • "No valitation code given"

Website/ Application

1%
  • "The app customer service AI does not work"
  • "App not responding"
  • "App reflects correct bal of $51.72 - cards 0"

Cards

1%
  • "My sins paycard replacement"
  • "Gift card non use"
  • "The burger king on Albemarle road Charlotte NC said they can't do online gift cards"

Return/ Replace

<1%
  • "Incorrect order"
  • "Would not replace food"
  • "Incorrect order on app . Store told me to call customer service"

Activation/ Cancellation

<1%
  • "Cancel order"
  • "I need to cancel an order. I placed it at the wrong place"
  • "To activate my Burger King card"

Questions About an Order

<1%
  • "MY ORDER"
  • "Order problem"

Claims & Legal Issues

<1%
  • "Injury"
  • "accident"
  • "Incident"

Streaming Services

<1%
  • "Notvpaid all money"
  • "Bad setvice"
  • "False advertising on TV *** meal"

Fraud & Security Issues

<1%
  • "Scammed"
  • "Identity theft"

Payments & Transfers

<1%
  • "Funds"

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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