83 views
1 comment

I visited store #17368 at 3500 S. Meridian, Wichita, KS on 10-9-16.

My order # is 551. I gave my order at 6:21 pm, at the window I paid with a card and was then asked to drive around to the front and my food would be brought out to me shortly. I found this extremely odd since there was no one behind me, but went ahead and honored their request. Over the next 15 minutes only 1 customer came out of the restaurant and no more then 2 cars entered the drive thru before my food was brought out.

After discovering my order was wrong, I went in to get it corrected. All I got was a lot of attitude! I decided then to just cancel my order and have my card credited. He refused.

He said for me to leave my phone # and a manager would contact me today about crediting my card. I'm still waiting. If they were busy last night, I could start to understand, but they weren't. When I went in the restaurant was absolutely empty, so over a period of 15-20 minutes they had no more then 3 customers.

I also noticed that there was just the guy with the attitude and a woman manning the store. Who in the heck knows what they were doing, but one thing is for sure, they weren't making hamburgers.

This guy ought to be fired! If I don't here something soon, I will be calling corporate, I may anyway!

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Location: Wichita, Kansas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

Making threats on a website is definitely the best way to handle your experience

Burger King Reviews

  1. 750 reviews
  2. 285 reviews
  3. 204 reviews
  4. 111 reviews
  5. 49 reviews
Burger King reviews