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Don't use the app | Burger King

1.0
Details
App GPS sent my order to the restaurant on the other side of the highway. Would have been a 10 mile drive to loop around. Have made 5 calls to the helpline to get a refund, but the refund has never processed, the only result has been repeated no reply box emails apologizing for the inconvenience but no refund. No one on the service line can take care of the refund, and there is no way to directly contact the refund department. A complete runaround and avoidance of responsibility. The wrist app and worst service of all the major chains. A huge disappointment. Do not see myself returning to the BK brand anytime soon.
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1 comment
Anonymous
#1812862

You should have just pulled over to the side of the highway and raced across the traffic and jumped over the road divider like Flash Gordon. I have done stuff like that many times on my hitch-hiking adventures. Then you could have got your food and then raced back across the lanes of speeding traffic and gotten back in your vehicle and driven away.

Review
#1768270 Review #1768270 is a subjective opinion of poster.
Product
Burger King Mobile Application
Cons
  • Bad technology and service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$8
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

SCAM ALERT!! DONT GET THE BK APP!!! | Burger King in Tulsa, Oklahoma

1.0
Details
SCAM ALERT!! DONT GET THE BK APP!!! - Burger King
SCAM ALERT!!! DON'T GET THE BURGER KING APP!! I responded to an ad for this app. The only reason I got it was for the discount. I placed my order on the app and it was wrong twice before getting it right the third time, but the real problem is this app is a BAIT and SWITCH SCAM and they know it. I have called corporate for the last 3 1/2 weeks and NO ONE will call me back. They promise a supervisor will call back, but they lie every single time! They got me on a $3 off on $10. I SPENT $10, but it didnt give me the discount. @ weeks later after this happened to me and I Have called their corporate office multiple times it still SCAMS you and wont give you the $3 off! DONT GET SCAM WITH THIS APP!!!
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Review
#1728388 Review #1728388 is a subjective opinion of poster.
Product
Burger King Mobile Application
Reason of review
Poor customer service
Preferred solution
Full refund
3.5
Details
so you give me an app only coupon for a dollar whopper, then you wont let me pay for it using the app... this is the last straw and i am done with burger king forever. i was spending several hundred dollars at BK every month but the MCDONALDS app has not been...
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2 comments
Anonymous
#1783447

Same

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Review
#1433669 Review #1433669 is a subjective opinion of poster.
Product
Burger King Mobile Application
Pros
  • Burgers
Cons
  • App
Reason of review
Order processing issue
Loss
$25
Preferred solution
Let the company propose a solution

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