Product: Burger King Customer Care Clear all filters (41 of 41 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
1.0
Details
Pretty much all the burger kings around me are TERRIBLE. And that's saying quite a bit since commute between two to three cities daily! Every single one never fails to disrespect you, throw food at you in the drive thru, they take FOREVER to even answer you at the...
View full review
2 comments
Anonymous
#1508300

Why do they say that the are the "King" of burgers? They should call themselves "Burger Vagrant"

View more comments
Review
#1289841 Review #1289841 is a subjective opinion of poster.
Service
Burger King Customer Care
I Think that everyone should start Tipping the Employees at Burger King. A TIP means To Insure Performance. Those poor employees are all working real hard for their money, so you better treat them right! After all, They Are The One Making Your Sandwich. So from now on,...
View full review
3 comments
Anonymous
#1529670

Why in the world would I want to tip someone for bad service?

View more comments
Review
#1287160 Review #1287160 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Good customer service
2.9
Details
I got off a long day of work and wanted Burger King. I chose to go to the one in Santee Sc. Upon arrival I was already iffy because there were no adults in sight. There were high school kids running the place. I get to counter order my food, it came quickly and was...
View full review
1 comment
Anonymous
#1568490

I have eaten at the Burger King's inside of the Birmingham, Alabama and Jacksonville, Florida Greyhound Bus Stations. They were the perfect complement to one another.

Review
#1275092 Review #1275092 is a subjective opinion of poster.
Service
Burger King Customer Care
Pros
  • How quick the food came
Reason of review
Poor customer service
Loss
$16
Preferred solution
Let the company propose a solution
1.0
Details
In line @ 10:29 am waiting. Woman comes on & ask 4 order. 2 breakfast EGG BURRITO & 2-Ham, Egg & Cheese CROISSAN'WICH. The Burrito is great okay. She say breakfast is over. We say what time& she say 10:30. A Lady was turning the sign. The store # is 1439 & the svc...
View full review
Review
#1251732 Review #1251732 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Hello my name is vincent lara i have a complaint pisssed off @ the burger king on 6085 samuell blvd in dallas tx after i get out of the gym on my way home for the past month i been going up there trying to order / get the 79. Cents sausage bisquit thru the drive thru...
View full review
Review
#1181055 Review #1181055 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service

Disrespect at Burger King

1.1
Details
On Dec. 30, 2017" I entered thel location at Twelve-A Broad St. , Atlanta, Ga. I ordered the junior whopper, the cashier she said her name was Diamond, a young African American woman not only was she rude but she was verbally hostile towards me, she threw my change at me, I asked to speak to the manager she said her na.e was Tonreisha, she was also a African American she was hostile and very belligent towards me , I was shockef and appalled at this behavior, such utter disrespect, no morals, no tespect for human life, whatever happened to coutesy and treating the customer with respect. What a horrible experience, I feared for my life. This happened at the Burger King located at Twelve-A BroadSt. Atlanta, Ga.
View full review
Review
#1159338 Review #1159338 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
2.2
Details
I asked the young lady to correct the order and she got the bag and slammed the window shut and told me to move up, so apparently that's why you gave me a croissant in the first place because no biscuits were ready and so u just decided to give me what you wanted to give me, I told her just refund my money, the manager came to register and refunded money, didn't apologize or ask what happened just said give me the card that you paid with. I'm done with the Burger King...
View full review
3 comments
Anonymous
#1512984

They should have given you Double Your Money Back.

View more comments
Review
#1138960 Review #1138960 is a subjective opinion of poster.
Service
Burger King Customer Care
Cons
  • Assistant manager
Reason of review
Poor customer service
Loss
$4
Preferred solution
Let the company propose a solution
1.0
Details
I was subjected to rudeness and indifference about Aquarium of mine complete lack of respect for a customer this was at store 3587 in Oceanside California I'm not going to that one anymore the bathroom is abysmal filthy poorly kept with four locks the attitude of them...
View full review
3 comments
Anonymous
#1378252

"about Aquarium of mine" **** (i can usually guess missused words-but not this time)

what does that mean....bk doesnt carry live fish/lobster that would require an Aquarium

"with four locks"

what does that mean---do the bathrooms have 4 locks?

one of the most poorly reviews i've read

View more comments
Review
#1107546 Review #1107546 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Preferred solution
A apology from the manager lose and the student the employee for their attitude

Incompetent Burger King employees

4.0
Details
They have the most incompetent people working at Burger King. Having your sandwich your way is a joke! They obviously do not care about customer service nor what the customer wants. I believe that is why they are closing down BK restaurants because people are tired of it.
View full review
Review
#1086358 Review #1086358 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
2.4
Details
The employee's at this store just don't give a ***.We wen't through drive thru 7/23/17. We could barley hear the person on the speaker. We told it about it when we got to the window and their response was "well the store is old". When giving us back our card they just...
View full review
1 comment
Anonymous
#1353562

Says the person who is throwing what fit because they require social interaction when exchanging money for food. It's fast food.

Anyone who actually enjoys working in customer service is in denial. By your logic, all fast food employees would have to be fired.

Review
#1078203 Review #1078203 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service