Product: Burger King Customer Care Rating: 1 Star Clear all filters (16 of 41 reviews match)
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Burger King in Bloom, Illinois - Be careful walking on their floors

1.0
Details
I fell in one of their Illinois stores on LABOR DAY - And have yet to hear any resolution from them. I received ONE phone call and nothing ever again. I wanted the accident report because I was not given one that day it happened. I call consumer relations and the young man says you heard from us. I check my email only to see a thank you for bringing this to our attention and to date no resolution.
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Review
#1727165 Review #1727165 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Tags
  • Customer Came To My Aid After I Fe

Burger King in Orland, Illinois - Discrimination with my service dog

1.0
Details
Burger King - Discrimination with my service dog
I was treated rude by the girl at the counter and then waiting for my food the other lady told me that my dog shouldnt be in the store and then told my service dog needed a bath .I Tryed to tell the manger but the first person just yelled at me more in front of the manger . I am the public relations director for K9For veterans my dog was properly vested And we were just trying to get food
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1 comment
Anonymous
#1784424

Not only should they have welcome your service animal, but they should also have given them a free booger as well.

Review
#1716222 Review #1716222 is a subjective opinion of poster.
Service
Burger King Customer Care
Cons
  • That the manager acted like a 15 year old idiot
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.3
Details
Burger King - Raw Whopper / Food Poisoning
Purchased a large amount of food from Burger King | 5109 Van Nuys Blvd. Sherman Oaks, CA on 13 January 2019 for my niece's birthday party. Two adults, one teen + three children: - 4 Chicken Nugget orders (10 each) - Several Honey Mustard sauce sealed tubs - 2 Whopper...
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6 comments
Anonymous
#1766460

Your experience remind of the way my entire family got extremely sick eating the crap chicken from Poopeye's back in the early eighties. We should have been refunded all of the money that we paid, plus we should have been awarded thousands of dollars for paid and suffering.

Also, we should have had the health department investigate to find out why their chicken was making people so sick.

The same company that owns Booger King owns Poopeye's. That's about right.

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Review
#1466334 Review #1466334 is a subjective opinion of poster.
Service
Burger King Customer Care
Cons
  • Burger king uncooked whopper
  • Uncooperative local burger king manager
  • No contact from burger king after food poisoning report
Reason of review
Bad quality
Loss
$29
Preferred solution
Full refund
Tags
  • Burger King Food Poisoning
  • Burger King Poor Customer Service
  • Raw Whopper
  • Food Poisoning Burger King
1.0
Details
Pretty much all the burger kings around me are TERRIBLE. And that's saying quite a bit since commute between two to three cities daily! Every single one never fails to disrespect you, throw food at you in the drive thru, they take FOREVER to even answer you at the...
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2 comments
Anonymous
#1508300

Why do they say that the are the "King" of burgers? They should call themselves "Burger Vagrant"

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Review
#1289841 Review #1289841 is a subjective opinion of poster.
Service
Burger King Customer Care
1.0
Details
In line @ 10:29 am waiting. Woman comes on & ask 4 order. 2 breakfast EGG BURRITO & 2-Ham, Egg & Cheese CROISSAN'WICH. The Burrito is great okay. She say breakfast is over. We say what time& she say 10:30. A Lady was turning the sign. The store # is 1439 & the svc...
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Review
#1251732 Review #1251732 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service

Disrespect at Burger King

1.1
Details
On Dec. 30, 2017" I entered thel location at Twelve-A Broad St. , Atlanta, Ga. I ordered the junior whopper, the cashier she said her name was Diamond, a young African American woman not only was she rude but she was verbally hostile towards me, she threw my change at me, I asked to speak to the manager she said her na.e was Tonreisha, she was also a African American she was hostile and very belligent towards me , I was shockef and appalled at this behavior, such utter disrespect, no morals, no tespect for human life, whatever happened to coutesy and treating the customer with respect. What a horrible experience, I feared for my life. This happened at the Burger King located at Twelve-A BroadSt. Atlanta, Ga.
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Review
#1159338 Review #1159338 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
1.0
Details
I was subjected to rudeness and indifference about Aquarium of mine complete lack of respect for a customer this was at store 3587 in Oceanside California I'm not going to that one anymore the bathroom is abysmal filthy poorly kept with four locks the attitude of them...
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3 comments
Anonymous
#1378252

"about Aquarium of mine" **** (i can usually guess missused words-but not this time)

what does that mean....bk doesnt carry live fish/lobster that would require an Aquarium

"with four locks"

what does that mean---do the bathrooms have 4 locks?

one of the most poorly reviews i've read

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Review
#1107546 Review #1107546 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Preferred solution
A apology from the manager lose and the student the employee for their attitude

Gahanna Ohio burger king

1.0
Details
Worst fast food restaurant I've ever been to. Today they said they were out of everything but chicken. No lie a place called Burger King out of burgers. I have always liked burger king but this location is incompetent, and in last 3 visits yet to get order correct. The staff is rude, sloppy, an most of time not doing anything. Every visit here is something different An have never gotten through drive through in less than 20 minutes. This location needs either shut down or completely restarted. It is the worst place I've ever been on repeated occasions. Several people in community feel the same way and I will spread word to longer visit this location.
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Review
#1050988 Review #1050988 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
1.3
Details
2700 Crittenden Dr, Louisville, KY 40209 is the absolute worst restaurant I have ever been to their staff is short-handed the floors are nasty the service is slow the food is cold the wait time is forever I waited 27 minutes for my food at Washington set off the heater...
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1 comment
Anonymous
#1315226

Yuck. No wonder they're closing stores left and right.

Review
#1033658 Review #1033658 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service

Contact Burger King Customer Service

Website:
www.burgerking.com
Mailing Address:
5505 Blue Lagoon Drive
Miami, Florida 33126
Phone:
(305) 378-3535
All Burger King Contacts

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Burger King - Customer Care Review

1.0
Details
Burger King in Florida Blvd is ridiculously SAD . I don't usually do reviews but I am too pissed because everytime you come to this Burger King your orders are ALWAYS INCORRECT, the service is unwelcoming and to top it off you ask for a manger and they are just as IGNORANT and UNCONCERNED about any problem you have . I went through drive through twice ordered five burgers the same way (not a complicated order at all ) and they just couldn't get it right or just didn't choose too . My cheese was just thrown on the burger , everything I said don't put on there it was on there . Then they took it back and just put the entire bag in the microwave!!!! WHO DOES THAT !! I just requested my $13.68 back and moved on . Then the manager wanted to give me less back or you joking !!! This Burger King REALLY NEEDS EVALUATING !!! Just Awful
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Review
#1016666 Review #1016666 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Order processing issue