Product: Burger King Customer Care Clear all filters (41 of 41 reviews match)
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I visited store #17368 at 3500 S.Meridian, Wichita, KS on 10-9-16. My order # is 551. I gave my order at 6:21 pm, at the window I paid with a card and was then asked to drive around to the front and my food would be brought out to me shortly. I found this extremely odd...
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1 comment
Anonymous
#1237313

Making threats on a website is definitely the best way to handle your experience

Review
#934400 Review #934400 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Burger King in Chicago, Illinois - Rude and Unprofessional

2.1
Details
Burger King #6869 - Order #67 - Wed. Oct. 8 - 5:02pm I pull up to the drive through box. The voice that came on wasn't understandable and I had to ask her to repeat 3 times. I pull up to pickup window and give her my money....no acknowledgement. She is busy talking with the other women about her girlfriend "who needs to go to therapy". My food comes up ..... the woman takes the bag and hands it out the window sideways...never making eye contact...and says NOTHING. I sarcastically say "you're welcome" but get no response. Your company couldn't have been represented in a more unprofessional, rude manner. I WON'T BE BACK.
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Review
#933180 Review #933180 is a subjective opinion of poster.
Service
Burger King Customer Care
Cons
  • Rudeness
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Burger King - Customer Care Review from East Rochester, New York

2.2
Details
Burger King Allen rd carlisle pa ivwentbghrouvh drive through for breakfast & my order was messed up Mgr chuck said he would replace I went in to get my food replaced but Mgr was fired & they wouldn't replace it said they would give me 50% off but I threw out all my food so I should've got it for free I will never go back there & I recommend it to no one that was the 3rd time my food was messed up there
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Review
#928308 Review #928308 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Order processing issue

Burger King - Customer Care Review from Montevideo, Minnesota

1.4
Details
Filthy dirty establishment. Commented about it. Received two free meals. Went to get them for carry out. Place was cleaner, BUT, customer service was awful. Wanted 2 double cheeseburgers for free meals. Said we had to order the big whopper meals. Also ordered two kids meals - which we paid for - cheeseburgers - got home and they were chicken nuggets. Supposed to include two chocolate milk. There were none. The chicken nuggets were horrible. All the food was cold. Will never ever got to BK again - anywhere. This experience was in cottage grove MN.
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Review
#918111 Review #918111 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Order processing issue

Burger King Customer Care Review

1.0
Details
Order a whopper meal ask for two thing of ranch lady said the guy that gives your food ask him waited 10-15min for food when got food ask for my ranch says he can only give me one I said I told lady I would pay when order food so I had to wait in line another 5 min to ask for one more ranch I will never support B.K again 2:30pm 8/7/16 time of Plm Burger King Alameda store in Aurora mall
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Review
#896329 Review #896329 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service

Burger King in Athens, Alabama - Rediculas price

We had been on the road, traveling, when we needed some water. We stopped at BK on Jefferson St. in Athens, AL. We asked for a cup of water. The cashier brought it and said $1.95. My husband questioned it and she said sorry that is what it is. Is this not ridiculous? We expected to pay but $1.95. From now on we will carry our own water and remember not to eat at BK. That is all I have to say but we certainly learned our lesson. What was she charging for? Her service? The cup? The ice? I wish I had her name.
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Review
#895925 Review #895925 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution

Burger King in Marietta, Georgia - *** poor food and operation

Went to my local BK last night around 10:30pm. Walked inside and was immediately asked how I got in there. Told them I opened the door. I as immediately told I had to go. Counter registers were all closed. I asked them if they could take my order and use the register for the drive-thru. They became belligerent and told me to get out. One counter *** asked me what I wanted. I told her I wanted a Whopper and she spouted out that their broiler was down. I told them they should shut down and they started telling me I should shut down. Really being *** about the fact that they forgot to lock the doors and I entered their space. I left and went to McDonalds. Last week I ordered a caramel sundae from the same BK and was told their ice cream machine was down. This BK is in the Centerville area of Snellville, GA on hwy 124. The staff are *** and the service is the worst I have ever seen. These are just 2 instances. I have had other similar experiences in the past at this location. Last night did it for me. Never going back there again.
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Review
#883796 Review #883796 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service
Preferred solution
I just want the company to know about my experience.

Burger King Customer Care Review

1.1
Details
I went to the burger King on woodmen in colorado springs. There was no one in the store but me and my kids. The guy made us stand there for 10 minutes while he scooped fries. There was another girl just standing there leaning against the counter. This happens at this particular location all the time. Worst customer service ever. I'll go across the street to McDonald's from now on.
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Review
#879566 Review #879566 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service

Burger King Customer Care Review

Vandercook mi has the worst workers there rude disrespectful an no manner an done care about his job ask for no salt an get salty fries than and a week later get so salty you cant eat them and laught about it mess up your order so you have to get back in line an no straw what a *** an i dont no why or dont no him
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Review
#841783 Review #841783 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Poor customer service

Burger King app

I put the BK app on my phone a week ago. 4 times I showed the guy my code.... It reads please give this code to the cashier..... They have no idea what the heck it is... No way to run a railroad. This is the store in Park City Utah. Thank God I have a MacDonalds very close. I have spent at least 25.00 dollars since I put the app on my phone they keep telling me about a new POS system. Y DO i CARE ABOUT THAT,Why do I need to spend 20 mins filling this out. I think you lost a good customer
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Review
#410178 Review #410178 is a subjective opinion of poster.
Service
Burger King Customer Care
Tags
  • good customer