I have been to two Burger Kings in the last month..my first experience:
I drive up to the window, order french toast sticks and am told "We ain't got no syrup." I then ask for cinaminis and an Iced Mocha BK Joe and am told "We ain't got no Mocha Joe." I mean come on it is breakfast! (Also the girl in the drive thru has 5 inch finger nails & no gloves) This was at the BK on Florida Blvd by Cortana Mall in Baton Rouge, LA.
My second experience: I drive up to the window and after what seems an eternity order a fish sandwich meal with onion rings. I get to the window and after waiting forever for someone to come to the window as all the employees must be getting paid to socialize, I am told they are out of fish, so I substitute a Whopper Jr. with cheese, finally get my order, look in the bag, no sauce for the onion rings, ask for it and am told they don't have any. This was at the BK on Greenwell Springs Rd in Central City, LA.
And if that is not bad enough their receipts show an email address where you can email your comments to the manager, well guess what they come back as undeliverable because : COMMENTS - Unused. I then go to the main BK site on the net and guess what they don't take email comments. I wonder why!!!!
What major company these days does not have email.......bet they did away with it because their in box was full 24-7.
Product or Service Mentioned: Burger King Burger.