In centralia Washington at BK on Harrison Ave, my wife, kids and I get BK and went to the park about 7 min away. When we got there the 10 piece we ordered was missing and the sauce for the burgers we got (2 original chickens) so when I drove back and asked for 2 fresh sandwiches and the 10 piece, the manager denied my request and suggested I eat the cold chicken sandwiches with the nuggets and sauce we went back for.
I told her in front of customers this is cold, I have it in the bag, please exchange them for new ones it's been 20 minutes since you served me. She said I told you no, absolutely not but however you can have the nuggets and sauce" as I was now sensing her aggressiveness, I could tell it made her angry and so did everyone there. This manager was a female and this happened on feb 22nd at approx 1pm. Me and my wife went around and ordered 2 more sandwiches and paid $7 dollars for them.
If I dont hear anything back I'll assume nobody read this. medval2989@***l I am Kristopher Dail. 360.508.9540 please help me put a stop to the bad managment in this town.
I am well known with over 200k views on my reviews and it makes a community impact when I post things. That was the wrong person to let walk away with food that could poison my family.
Product or Service Mentioned: Burger King Original Chicken Sandwich.
Monetary Loss: $7.
Preferred solution: Apology and verification of preventing a repeat of incident .
Burger King Pros: Speed of service, Sometimes friendly, Good flame broiled burgers.
Burger King Cons: Customer service, Bad attiudes, Nasty staff.
Location: 713 Harrison Ave, Centralia, WA 98531