Derick R Xih

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Verified Reviewer

I just had bad experience there

Food was so old and cold couldn't eat it employs yelling having sord fight with utensils dropped them on the floor and never washed them more playing than working 9:20pm 03/10/2024 Linton Indiana ridiculous
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Loss:
$16

Preferred solution: Refund and store gets in trouble and a apology

Marcos R Nqt

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Verified Buyer
|

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Verified Reviewer

I never got my order

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Burger King - I never got my order
Burger King - I never got my order - Image 2
The only burger king in my town closes at 10pm (indoors) and 12am (Drive thru). I ordered 6 cheeseburgers for my family at 8/20/23 10pm and went to go pick up my food through the drive thru. Nobody body was picking up at the intercom, so I went to go investigate at the window. I saw nobody at first glance and then saw a lady walk away from the window as to ignore me. As I was pulling away from the (1152 E Los Angeles St Simi Valley, CA 93065) location, I saw 3 people in the back doing some stuff. My family went to bed hungry and I am out $10.
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Loss:
$11

Preferred solution: Full refund

User's recommendation: good food, bad service.

3 comments
Guest

Do you like Muff Burgers?

Guest

Do you like Muff Burgers?

Guest

Do you like Muff Burgers?

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Resolved
Jose C Frc

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Verified Reviewer
| map-marker East Providence, Rhode Island

Resolved: Where are my W-2 forms

Updated by user Feb 08, 2024

Company fixed the issue and I have been provided with apology. Kept calling until finally it just mysteriously showed up finally in the mail but I had to pursue and keep calling and calling for somebody to even acknowledge

Original review Jan 24, 2024
My husband worked at store 1995 in Providence Rhode Island we are looking for his tax forms so we can file if you can please get back to me the store manager there her name was Gladys her manages assistant was Kristen I need to verify where my tax forms are I have not received them here it is January 23rd
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Teresa K Zwy

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Verified Reviewer

Bad service

I went to one of your Burger King restaurants last night. And I have a problem mostly every time I go there when you have this one employee working so I.

Video record it last night. I video reported it, and she had her same old bad attitude and I told him what I wanted. She repeated it to me and then she put it down Wrong so all my food was messed up. I tried to contact the restaurant.

It says it cannot be contacted. They don't have no voicemail set up. She never wears a name tag. So I don't know her name but I got her.

On video a couple of times being very inappropriate and and I just want to get a refund. I just will not be going to Burger King over there no more.

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Preferred solution: Full refund

3 comments
Marcelline Syr

If you want a refund RETURN the food. If you want your order correct learn English so they can understand you.

Guest

If you had previous problems with her, why didn’t you check the order before you left?

Guest

You can't film on private property and if you were inside the BK restaurant, that is private property.

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Girl Hbr
map-marker West Leisenring, Pennsylvania

Complaint about service

Service is so unprofessional. Went to Burger King in Asburn GA around 6:30 pm, March 24, 2024.Ordered impossible burger meal at drive thru. Was told that they only had fried food to serve. What is this that all about?? This is a new fast food restaurant that recently opened. Don't go there if u are traveling from out out town or out of state. You will be hungry when u leave there. U certainly won't get what u want if it isn't fried. Very Disappointed & Hungry!!!
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Shalisa P
map-marker Cleveland, Ohio

I need my w2

I use to work at the burger king on 81st in Euclid Cleveland ohio an I call them to handle the situation but they are rude an give me attitude an,say the manager is not available no matter what time I call my name us shalisa Phillips I worked their the early part of last year 2023 I have a new address and my w2s where sent back because the mailbox is not accessible
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Dayshaun Lin

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Verified Reviewer
| map-marker Los Angeles, California

Problem at one restaurants

It's about an employee that's so very ride,doesn't want to full fill her job duty's and numerous times you go there to eat and the lobby is closed up to two or 3 here's before it's suppose to be closed. It very cold outside and no one wants to sit out in the cold to eat.. I've been going to this BK since 2010 and I'm 70 years old and I don't like this treatment some of the employees are giving out
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Anonymous
map-marker San Antonio, Texas

Refund

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We order a number Texas buyer if I'm not mistaken with out no sauce but all veggies n it suppose to have jalapeños bacon also they stuff two whole jalapeños in the burger they also put a lot of mayonnaise it was very soggy. I went to report it but the manager started yelling at me without no reason I kept saying sir whats wrong why you yelling he kept yelling n another manager came to me n ask what's going on I explain what happened he told me his a good boy but his having issues personal at home I said but why is he taking it out on me I never got refunded but he said he took it off my bank it was 19. Something .I was treated so scary .niwellnevergoback to that place I try calling to that store about my money but they never responded I was afraid to go back there.thank you for responding .

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Glenroy Nkb

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Verified Reviewer
| map-marker San Antonio, Texas

Food idea, I have a great idea for Burger King. I wish one $million dollars for my idea..

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I want a call from your top executive. If my idea is not to your liking I apologize and forgive me. This idea of mine is revolutionary and money making for your company. 726-256-**** J P Perez
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User's recommendation: Stay tuned for new and exciting new food choices.

Resolved
Brandy C Ctm

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Verified Reviewer
| map-marker Greeneville, Tennessee

Resolved: I still haven't received my w2

I have no access to the Great American co to receive my w2 through you and i was wondering if they are any way possible that you could send it to me through my email provided i would greatly appreciate it.
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Edie M Wwo

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Verified Reviewer

Didn’t address my question

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Asked how to get a W2 for taxes. Never addressed my question. No where on their site can this information be found.
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Preferred solution: Answer to my question

User's recommendation: Hard to get in touch with

Danelle H Zoi
map-marker Morristown, Tennessee

W2 was never mailed to me

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No one will send me my w2. I quit because they discriminated against me for medical reasons and a fellow manager was harassing me daily.
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Diah M Pxn

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Verified Reviewer

Racial profiling

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After receiving raw food . I saved my receipt and food which I never touch( eaten) i returned the next day due to me working overnight to receive a refund and show what I gotten . The manager cussed me out called me a broke black welfare *** I didnt receive my refund . Im very upset not for the refund but the verbal complaints that was displayed. I will never return
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Loss:
$4
Cons:
  • Horrible attitude from the supervisor scott

Preferred solution: Apology

Roxanne U Dwr

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Verified Reviewer
| map-marker El Paso, Texas

My family and I just went into the burger king in El Paso in front of Sam's on Mesa and the staff was horrible.

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We walked in no one was in the front behind the counter one employee was cleaning tabled and when I asked can someone help me he said after I clean the tables. The female manager said he is not wrong he is right he is doing his job. I said what about customer service they asked me to leave and refused to give me service.
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Pros:
  • Promptness and tatse
Cons:
  • Certain employees that lack people skills

Preferred solution: Give your employees from today get a class of customer service which they lack. Other employees at this location have been better at customer service.

Resolved
Brandi W Klh

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Verified Reviewer

Resolved: Bad service

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My order was messed up I called and complained its still not being handled! Would be nice if youd fix it
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Loss:
$50
Pros:
  • Good taste
Cons:
  • Does not make it right

Preferred solution: Full refund

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