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Nasty store, cold food, lazy mgmt | Burger King review from College Station, Texas

Enid, OK-Haven't been there in years, always bad experience on EVERY visit!! Today (7/24/15) was no different! There were 2 people eating and a kid-belonging to an employee. Pop all over floor in fountain area-the kid did it and told the young man behind the counter, he said he'd clean it up-never happened. Placed our order, fountain was straight carbonation, took approximately 15 minutes to get our food. Mind you there were at least 8 employees there. Our food was cold, ck fries hard, burger wrapper in paper that looked and felt like it fell in the fry cooker. The play area was filthy, every table and the floor looked like they had not been cleaned in weeks. Manager- sitting at a table eating and on his phone! I remember why I don't go there!!
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Review
#671374 Review #671374 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Bad quality

No service | Burger King review from Pikeville, Kentucky

3.0
Details
Pikeville ky,every time I go to this burgerking in the morning,there's one person trying to do it all and when you pull in to the parking lot there's allways three to four employee's leaning on the wall or sitting on there butts smoking,,every time!!ow this morning 7-19-2015 at 9:30 there was not one person inside because I screamed anybody here!not one person answered,,two people were in there eating,so I went outside aand yelled does anybody work here!!! they just came out from around corner and looked me &stood there and ***,,that place & taco bell in south Williamson are the same!!!!!!!
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Review
#668386 Review #668386 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • I didnt like it
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Burger King Sanitary Conditions Review from Victor, New York

Burger King Sanitary Conditions Review from Victor, New York
Burger King Sanitary Conditions Review from Victor, New York
Burger King Sanitary Conditions Review from Victor, New York
Burger King Sanitary Conditions Review from Victor, New York
Again this is why i say stay away from 875 fiarport rd burger king the gm kelly shaw writes us up for cleaning the fryers againg you could get horribly sick
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Review
#665913 Review #665913 is a subjective opinion of poster.
Reason of review
Poor customer service

Burger King Chicken Nuggets Review from Buffalo, New York

I am/was an employee up until this past sat july 11 2015 me and my family went to the fairport road burgerking we ordered food and it was all cold my five year olds chicken nugs were so hard i went to the counter to ask for the whole thing fresh which they gave me but after my family was done eating we went to our car a crew member then followed us out tring to beat me up for me saying our meal was cold the gm kelly shaw hs done nothing the cops have done nothing im sure nothing will be done they have people drinking on the job people on the phone with gloves on putting water in your shakes to cut costs plz stop going to the fairport rd burgerking you could get horribly sick
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Review
#665635 Review #665635 is a subjective opinion of poster.
Reason of review
Bad quality

Burger King Drive Thru Review

1.0
Details
Burger King on Grandriver in Detroit. Worst one ever. Pulled in to order but know one asked us anything, after 2 min we blew the horn, still nothing. See cashier looking, still nothing. Drove around and notice she was cleaning something but still did not acknowledge us. Thanks but no thanks
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Review
#664906 Review #664906 is a subjective opinion of poster.
Reason of review
Poor customer service

Burger King Work Experience Review from Macon, Missouri

2.3
Details
after being an employee at the macon mo area and witness mgmt favoritism i can see why the resturant is failing in customer service area,upper mgmt dont want to work so they promote new hires that are new to being an adult as well as mgmt,they have rude employees which in turn makes for rude and disadisfied customers and upper mgnt seems to delight in that.i have no doubt this store will close if the corp,does not fix it
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Review
#664623 Review #664623 is a subjective opinion of poster.

Burger King Work Experience Review

I,ve worked at Burger King before. They,ve got a terrible reputation now since the years 1997 and 2000. It,s not like they used to be when we were kids anymore when they did those 1980s and early 90s kid commercials. They,re very corrupt now down in Miami FL or other corporate areas and some Managers tend to harass of coworkers,they need to go out of business for good to my point of view.,Corporate locations are the worst, which is why 70% or more are Franchise here in the US. Hope this resolves some of your worries.
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1 comment
Ailen
#1008189

I started working at a Burger King yesterday and I already hate it for two reasons. 1.

This guy that worked there kept snapping at me like I've worked there for a week. 2.

I thought I would be happy going into the fast food business again but I was wrong. Going to go up to my old job and see if I can get it back.

Review
#664544 Review #664544 is a subjective opinion of poster.
Reason of review
Poor customer service

Extreme Discrimination by Manager(s) at Burger King in Gray Tennessee

1.0
Details
I have a very good friend that works at Burger King and after getting hired, which is a story in itself, I have seen her be discriminated against again and again mostly by one manager... Donna. She has to be the most homophobic person I have ever seen, met, spoken to, and it's the most ridiculous thing I've ever seen. She is awful. So obviously my friend is *** and I believe wouldn't have even been hired if it wasn't by mistake. I'll start there... So my friends girlfriend and my friend both applied at the store after being told by another employee that she would put in a good word for them but instead of telling the managers that they were together this employee says that they were sisters. Well, they go through their interviews, my friend does not get the job (she dresses like a guy, looks ***) , her gf however does get the job (very pretty girly girl, doesn't look ***) and well the managers at the store think that they are sisters. At this time my friends did not know that they thought that. Well, a month or so passes and they lose an employee and are looking for someone to hire and ask my friends gf if my friend still needs a job. She says yes. So they call my friend in and offer her the job. (p.s. her first interview was with a guy who was extremely rude to her and didnt even take notes through out the interview had no intention to hire her what so ever.) So her interview this time was with a different manager a female and it really was just her offering the job more than it was an interview, but my friend accepts the job. Then of course, her and her gf dont hide that they're together because they thought that everyone already knew. Well, the main manager Donna finds out and when my friend leaves work, Donna takes my friends gf in her office without closing the door or being professional at all she starts screaming at her saying that she was the one that lied and said that they were sisters (keep in mind ALL the other employees can hear this and so can ALL the customers) so my friends gf of course denies this because she knows that she never said that. Well, this manager continues to yell and cuss her out, also threatens the girls job over it, she after about 30 minutes of getting yelled at finally comes out crying. I believe this happened because Donna is homophobic and is mad because she had already hired my friend and cannot fire her without good reason and unfortunately for her, being *** isn't a good enough reason. (My friend plans to sue her if she tries.) Well, there are at the time at least 3 other couples working at this store on the same shifts and also two families like whole families working at the store all on the same shifts. All these employees were allowed to talk and be around each other and basically do whatever they wanted to and Donna never said anything to them about it. But when it came to my friends, They weren't allowed to talk AT ALL, weren't allowed to look at each other, or have any kind of contact what so ever! Or they would get screamed at, have their jobs threatened, get sent home, have their hours docked, whatever crazy punishment Donna felt she could do and get away with. While all these other couples would take and hug and not do their jobs and have nothing said to them at all. My friends would always do their jobs even if they were talking but, they weren't allowed to. That is ***, right? Well, Thats not all... There was actually a sexual harassment problem that happened with my friends gf, one of the guys in the kitchen (who was Donna's little butt buddy, who always got away with everything) was saying very very dirty perverted comments to my friends gf, not just to her but loud enough that other people could hear him doing it, so their was witnesses to the fact that it was happening, he would talk about his private parts to her and just say very sexual things when he shouldn't have. And even after Donna herself heard him doing it, She never said a word to him. She just let him do it. So, my friends gf tells my friend about it.. And of course, she gets upset that he is talking to her gf that way, and since she knows that Donna knows its happening and won't do anything about it, my friend takes it upon herself.. The next day at work my friend works in the kitchen with this guy all her shift but she waits until the end of her shift to say anything. Once she is clocked out she approaches the guy and actually really nicely asks him to not say these things to her gf anymore, she tells him she isn't trying to upset him or anything and that she doesn't want to start anything but that him doing what he is doing makes her gf feel uncomfortable and makes her not want to even come to work because she doesn't like him talking like that to her. (This guy does know they are together) But, he just responds to her and says okay he will stop, he doesn't make a big deal out of it... yet. Well, as soon as my friend leaves from work that day this guy runs and tattle tales like a little kid on my friend to Donna.. Who instead of getting upset with him for saying disgusting things to this girl, calls my friends gf into her office and again yells and screams and *** her out. SHE WAS THE VICTIM! But she gets yelled at and again brought to tears, has her job threatened and everything again. Why is the victim of sexual harassment getting yelled at? He didn't get in any trouble at all. Didn't get yelled at. Not ***. He just got babied and got away with it. Then, when Donna saw my friend she yelled and screamed at her for confronting the guy. So both people who didn't do anything wrong got in trouble, yet again. Well, my friends gf has now quit working there and has another job. She got sick of being brought to tears and embarrassed everyday by Donna. But, my friend still works there and is still getting mistreated everyday. She tells me everyday how she is being mistreated and I have seen it with my own eyes as well. It is beyond ridiculous how much this manager gets away with. Just today my friend goes into work at 10:30 which she usually works early morning shifts so this is already weird but, she goes in she is scheduled to work a 6 hr shift. Donna sends her on break after her being there for only 1 hr which she does to her everyday. Which I think is really unfair. They should at least wait more than an hour her break should be in the middle of her shift or something but, thats beside the point, anyway, my friend goes on break and comes back she is scheduled to be a floater which means she just helps anyone in kitchen who needs it, well instead she gets thrown back on fryers which is ALL she ever gets to do. Everyone else as soon as their hired gets to do all this different stuff my friend has worked nothing but fryers for almost a year now. Donna will not allow her to be trained on or do anything else. But, she gets put back on fryers, which she is disappointed about but she is doing her job. Well she is asked to drop some chicken and she starts to drop it but, before she can she gets told to go home (she just came back from break ten minutes before this) She is told to go home because Donna says she didn't drop the chicken fast enough? REALLY? She was asked to drop it and it takes less then 30 seconds from the time she was asked for her to drop it. But yet she didn't drop it fast enough? That's ***. She gets this treatment constantly. She gets yelled at for everything. She gets wrote up for doing the same things that everyone else does but she is the only one that gets in trouble for it. Donna is constantly looking for a reason to fire her. Even though my friend works harder, faster, better, than anyone I have seen working there. It's insane. My friend is miserable and she doesn't deserve any of the treatment she gets working there. She wants to quit so bad but, can't until she gets another job which she has been trying but, people that look like her get treated like *** and its really hard for her to get a job anywhere. But for a place that says its an equal opportunity employer, they should not be treating her like this, just because she is ***. From day one literally, she has been treated like this everyday. I'm writing this because I'm hoping that someone somewhere will do something about this mistreatment. No one deserves to be treated like dirt everyday of their lives. She has told me so many times that she can't have even one good day when she goes in that place. She hates her job so much. Please stop this mistreatment! Thanks for listening.
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1 comment
Anonymous
#1006278

Couldn't you have made your trumped up complaint a lot shorter? Furthermore can't your friends do their own complaining.

If your friend would get fired, there is not grounds to sue, because the two girls lied about their relationship, saying they were sisters. Anytime an employee lies on their application or interview and gets caught that is grounds to be fired. In restaurants, the breaks are usually assigned when convenient, not necessarily what makes sense. When I worked in a fast food place, I punched in at 8:30AM and we opened at 10:30AM, at 10:00AM we were told to take our lunch break because there wouldn't be time during regular lunch hours.

Apparently you your alleged friends have no idea how restaurants work. It sounds like your friends are about 10 years old to try pulling a stunt like they did.

Review
#664306 Review #664306 is a subjective opinion of poster.
Cons
  • Management
  • Service
Burger King Chicken Nuggets Review from Bellevue, Washington
Burger King Chicken Nuggets Review from Bellevue, Washington
Burger King Chicken Nuggets Review from Bellevue, Washington
No air conditioner in the store , only at the play ground area , Service super slow, after paying, another 15 min wait for the food to be ready then when we finally got to the table "surprise" the fries burned, soggy and greasy and the chicken nuggets burned also my...
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Review
#664098 Review #664098 is a subjective opinion of poster.
Reason of review
Poor customer service

Burger King Staff Review

Ummm Marcus from Three Rivers Mi Burger King messed up an order and then came outside with out his work *** on and tryed fighting my dad, three our money at us and was cussing and threatening us with his 103 gang in kalamazoo mi, and then didnt even give us everything we ordered. He was very disrespectful and was not customer appropriate.
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Review
#663963 Review #663963 is a subjective opinion of poster.
Reason of review
Poor customer service