Miyah Lyp

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Verified Buyer
| map-marker Vancouver, British Columbia

Ripped off on Wednesday!

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Burger King - Ripped off on Wednesday!
They overcharged me for the extra whopper I asked for, and it was on a Wednesday. Proof is on the receipt. I also tried calling BK Canada, but they wouldn't answer.
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User's recommendation: Don't let them rip you off.

Kimberly W Jud

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Verified Reviewer
| map-marker Fort Myers, Florida

No salads or grilled chicken on menu

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This Burger King had no salads or any grilled chicken . Like wth??? In a country where obesity is an epidemic can we not order something somewhat healthy???
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Preferred solution: Some healthy options

User's recommendation: Stay away from the BK on colonial in fort myers

Estella Mbn
map-marker Talladega, Alabama

Showing favoritism

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I'm an employee at BK in Talladega Al, and I'm tired of the favoritism shown in their The manager there lets certain people come in and leave when they want to but doesn't say anything to them, but when somebody else does it, it's a problem in she wants to send them home n gets rude n very loud with them... All the manager wants to do is stand around to look cute and not help when we need the help. She needs to be fired or move to another store ASAP. That's why we can't keep any employees now, bc nobody wants to work with her.
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Pros:
  • Good food
Cons:
  • Bad management

Preferred solution: The manager moved or fired

User's recommendation: Go to another BK

Sheila H Gyg

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Verified Reviewer
| map-marker Thomson, Georgia

Bad service

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Burger King - Bad service
This is the third time going through the drive tru and my order was wrong I ordered two 5 your way one with a hamburger and one with a chicken sandwich I received no chicken sandwich only 1 nugget for one of the order it dont make any since I get bad service every time I called when I got home I was told oh you didnt get your sandwich I stay in the next town and my grandbaby didnt get her food
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Loss:
$11

Preferred solution: Full refund

User's recommendation: Check your food good

Roslyn D Cys

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Verified Reviewer
| map-marker Washington, District Of Columbia

Rudeness

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Burger King - Rudeness
Customer service associate was rude had to pull up to wait for an order while I was waiting I went in the counter to get some ketchup I ask if I could have a Crown for my grandson and a Ballon. I took them out to the car. The same lady that said I could have it came out to the car and said I paid a dollar for that and if you want one go to dallor tree and took the balloon out of the child's hand.not to m Mention the order was not all there.
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Justin F Nze
map-marker Millington, Tennessee

Didnt give me food from mobile oder only the in store order

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Did a regular order in store. Then did mobile order. I only received in store order. They wouldn't refund me the mobile order or give me the food items.
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Loss:
$4

Preferred solution: Full refund

Lazar Llh

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Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Bad service

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Burger King - Bad service
Burger King - Bad service - Image 2
Asked if ketchup was in the bag after waiting for my food to be brought out and the guy said nope. I asked if I could have some ketchup and he snapped his fingers above his head and said no. Then I looked in the bag and my order was wrong. I pulled to the drive-through again because the door was locked and David walked away and another lady came to the window and said do you want the food or do you want a refund? If you want a refund, I need all the food back now leave or Im calling the police.
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User's recommendation: Don’t do it

Craig P Svo

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Verified Reviewer
| map-marker East Windsor, Connecticut

Unhappy with coupons

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I used a coupon to aquire a meal. I had another coupon for free fries with ANY purchase. They would not give me free fries because I used a coupon to buy my meal. RIDICULOUS!!! Then I to use another coupon to buy a Whopper, and they denied that as well. I was told that I would have to wait 1 hour to use another coupon!! MORE RIDICULOUS!!! THEY LOST A SALE AND A CUSTOMER FOREVER!!! BK SUCKS !!!
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Cons:
  • Sucky public relations and cold food

Preferred solution: RULES CHANGED IF SPENDING MONEY!

User's recommendation: Go to Wendy's or McDonald's

Cris L Jag

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Verified Buyer
| map-marker Canton, Georgia

*** food AGAIN

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Burger King - *** food AGAIN

Honestly I'm tired of trying to complain about this store. It seems the only Method of satisfaction is going to be, not going to this store anymore.

For over a year I have been told that 1 or both of the frozen drinks are not working. I simply drive away & go across the street to McDonald's. It seems as though my orders are always incorrect And/or the food is cold.I did not check my order today as I only ordered a $5 wopper meal which consisted of a whopper "normal size" a small fry & a small drink. When I got home 20 minutes later, my bag Contained a junior Walker 4 chicken nuggets and a small fry.

The fries were so nasty and cold my dog would not even eat them. I do not eat chicken nuggets all I wanted was a full size whopper and good fries. The only part of my order that was correct was the small drink. This is definitely not the 1st time that I have tried to make a complaint.

I've called 5 different phone numbers for what was supposed to be the corporate office. Most of the numbers you cannot leave a message And no one has ever reached out to me about any of my complaints. No wonder the employees don't care when you say you're going to call corporate. They know that no 1 will answer and there will be no reprimand on their part.

I worked at Wendy's for 8 yeand was a maedger for a Spell.

Not only would the store managers not tolerate this kind of service but our district managers would definitely not tolerate It. Unfortunately unfortunately Burger King obviously just does not care.They are actually rated 69 or somewhere in the sixties out of 500 & something fast food restaurants, that's how bad all of them are.

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Pros:
  • Icee & whopper
Cons:
  • Icee machine has been broken for over a year unless store is lying
  • Continuous cold food & incorrect orders

Preferred solution: Full refund

User's recommendation: Don't waste your money just go to McDonald's where you know Beforehand that You're going to get Somewhat1/2 *** food for your $s.

Donald F Fcc

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Verified Reviewer
| map-marker Rittman, Ohio

My sandwich was so hard I cut my gum to try to eat it

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When I get off work at 10pm I stop by bk by my house and get food. Never did I dream they would serve me 3 day old food cause the only think I could think of that would make my sandwich so hard I couldn't even cut it with a knife
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Loss:
$11

Preferred solution: Full refund

User's recommendation: Don't waste your money

Anonymous
map-marker Lake Zurich, Illinois

Wrong order unhelpful manager

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Was given different food from what was ordered. Food not hot. Etc. Iced tea was off. Talked with coworkers. Others same experience & some poisoned from food. Called establishment & was hung up on. Workers at burger king don't care. Pathetic all around. Wouldn't recommend to an enemy.
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User's recommendation: None. Save your money. Go elsewhere!

Wissam A Evv
map-marker Mount Holly, North Carolina

Today an employee was mean and racist to me

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They messed up my order and forgot to give me the drinks. I went back to get the drinks they let me wait for 10 minutes and they were not busy.

I asked for light ice so she filled the cups with ice and they were laughing and talking about me. I was wearing hardcover so theyve been racist to me. And when I went home and opened the food it was single whopper even though I ordered the double. Whatever happened today was unacceptable.

I didnt do or say anything to them because I was afraid that they would spit in my food. So here I am telling you what happened to see what are you going to do about it?

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Featured
Kathy W Utt

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Verified Reviewer

Unprofessional and unsanitary

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Burger King - Unprofessional and unsanitary
Explore video interviews

The store 2150 is very disappointing the managers are as bad as the employees..you can expect about a 20 minute wait the one female Jess was loudly talking about how the manager who changed her shift from the *** shift to mornings was just gonna have to deal with her being late because her mental clock isnt gonna be adjusted..and the whole time you can see shes spitting all over the wraps and breakfast sandwiches shes making they all look like they are on drugs and on top of being insanely slow theyre rude if you ask how much longer until you order is complete..you will stand there long enough for your ice to start melting in your drink..and that isnt even during the busy rush..they talk way more then they work the one manager allowed this individual to be loud cuss talk bad about her superiors practically get into a almost fight with another customer infront of customers with their small children while they stood by and did nothing this experience is not worth the money or headaches how anyone could eat from this place is beyond me this place is crazy And they have a low C for food and sanitation rating

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Cons:
  • All of it needs to be fixed

Preferred solution: This place needs to have a complete makeover from the store to the staff this place is gross

User's recommendation: This place either needs a complete overturn in management and employees it needs to be cleaned up and the staff needs to learn sanitation food handling and customer service skills or this place needs to be closed down

40 comments
Guest

The police are opening a investigation into the Julian Sands comments. This monster claimed that they know something about his death. We are going to take this personally and look into this.

Guest
reply icon Replying to comment of Guest-2354544

SHlT on you!

Guest

We reported this monster comments to the cops.

Guest
reply icon Replying to comment of Guest-2354170

Which monster? King Kong or Godzilla?

Guest

Please send out love, support and condolences to this family and to this reviewer.

Guest
reply icon Replying to comment of Guest-2350720

Why? What 4? She won't be missed.

Guest

There is a person onto here who made it quite obvious that they are laughing and making fun of at the serial killers victims. How horrible and terrible that is..my condolences go out the victims families. This breaks the heart I have that we live into a messed up world.

Guest

Kevin the monster pretended to be the reviewer. Everything about this review is legit.

It's been onto the news for food poisoning and tampering.

There are various videos. The reviewer got a lot of support for telling the truth.

Guest

This reviewer did not show the full video. This reviewer is a fraud. She does this everywhere she goes.

Guest
reply icon Replying to comment of Guest-2339957

What, are you her stalker?

View more comments (39)
Anonymous
map-marker Berkeley Springs, West Virginia

Can’t manage NO PICKLES and manager said he couldn’t do anything. Allergic to pickles. Thanks BK

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Ordered cheeseburgers with just ketchup. Too late discovered pickles on it and their juice had contaminated the burger. Sick all night. Snotty manager refused to do anything. Never eating BK again.
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User's recommendation: Hardee’s or Wendy’s

Anonymous

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Verified Buyer
| map-marker Elizabeth, New Jersey

Cold Whopper

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Burger King - Cold Whopper

I don't understand why the store #9551 on Morris Avenue Elizabeth gave me 2 cold Whopper sandwiches when NOONE was in the store as a customer, this is the latest incident at this particular burger king. On several other occasions I've had everything from extremely slow service to bad mayo, to bad attitude and me/we are absolutely fed up with it.

Please rectify this issue asap, because that store can't be making your company money if there's no one going to it because of the stated problems; you can contact me through my email if you need to speak with me.

kb22kevinbushkb22@***.com I do as a former frequent customer that you will action this immediately. WtfWtfWtfdon't go to the burger king on Morris Avenue Elizabeth (#9551) if you want a fresh, hot whopper Wtf

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