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Burger King review: Bad overall cleanness and customer service

I am really disappointed about the level of cleanness and customer service on most of the BK locations I have visited. It is a shame to see how the BK corporation basically allows the franchises to run their “businesses” how ever they please without any type of aperent supervision. It seems that all is required is to have enough money to buy a franchise and then you do what ever you want. If you want a perfect example, read my review in Yelp about your location 8907 in Kinsland GA. I was not the only person who left a bad review on this location. This was probably the worse I have visited, but others are not too far behind. You have a good product, but your lack of supervision and extract adherence to the most basic health and management and customer service rules, are most likely making you loose a lot of money. I am one that will stop eating at your restaurants. You probably do not care much about loosing me, but I might not be the only one. Again please read my review on Yelp and see the pictures I included. May be I would get a response from someone within your organization or may be not. This is when I would know if someone at least cares a little or if no one cares at all.
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Review
#1726316 Review #1726316 is a subjective opinion of poster.
1.5
Details
So, I was hungry and I decided to go to Burger King last Friday evening. I ordered the Breaded Chicken Sandwich value meal with a Frozen Orange Drink. I paid, and when I was eating my fries, I noticed they were stale, and the burger was burnt, and the “frozen” drink...
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Review
#1629200 Review #1629200 is a subjective opinion of poster.
Pros
  • Good food
  • Location
Cons
  • Stale food
  • Watered down drink
  • Burnt food
Reason of review
Bad quality
Loss
$8
Preferred solution
Full refund
Tags
  • Stale Fries
  • Burnt Chicken Sandwich
  • Watered Down Drink
1.0
Details
Worst Burger King I've ever seen in my life they took a million-dollar building turned it into a trash can the help is absolutely rude and useless the food was cold the fries look like they were a month old the condition of the inside look like it had been there for a...
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Review
#1653253 Review #1653253 is a subjective opinion of poster.

Burger King review: Don’t like pretzel buns.

I quit going to BK when BK went pretzeling. Awful. See you when you go back to regular buns. If not, I’m done.
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1 comment
Anonymous
#1766871

I'm fed up with Burger King!..........McDonald's, here I come!

Review
#1666911 Review #1666911 is a subjective opinion of poster.
Service
Burger King Customer Care
Reason of review
Pretzel buns
1.3
Details
Burger King review - Raw Whopper / Food Poisoning
Purchased a large amount of food from Burger King | 5109 Van Nuys Blvd. Sherman Oaks, CA on 13 January 2019 for my niece's birthday party. Two adults, one teen + three children: - 4 Chicken Nugget orders (10 each) - Several Honey Mustard sauce sealed tubs - 2 Whopper...
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6 comments
Anonymous
#1766460

Your experience remind of the way my entire family got extremely sick eating the crap chicken from Poopeye's back in the early eighties. We should have been refunded all of the money that we paid, plus we should have been awarded thousands of dollars for paid and suffering.

Also, we should have had the health department investigate to find out why their chicken was making people so sick.

The same company that owns Booger King owns Poopeye's. That's about right.

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Review
#1466334 Review #1466334 is a subjective opinion of poster.
Service
Burger King Customer Care
Cons
  • Poor customer care
  • Uncooperative local burger king manager
  • Raw food made us sick
Reason of review
Bad quality
Loss
$29
Preferred solution
Full refund
Tags
  • Burger King Food Poisoning
  • Burger King Poor Customer Service
  • Raw Whopper
  • Food Poisoning Burger King

Burger King review in Danielson, Connecticut: B.K. sucks

3.0
Details
I work there and 2 of the managers are rude. no hoursand definitely favoritism.
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Review
#1620860 Review #1620860 is a subjective opinion of poster.
Service
Burger King Manager
Pros
  • Free food
Reason of review
Work Experience or Job Application
Preferred solution
Let the company propose a solution
3.2
Details
I go to the Rockland Maine Burger King weekly with my clients with developmental disabilities. McDonalds is right across the street but my clients insist on going to BK because the staff is very nice to them. This week I was very excited to go to BK because of the new...
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1 comment
Anonymous
#1721229

My God! You mean to tell me that you have actually tried canned cat food before?

When I was about 9 or 10 years old, I tried a piece of dry cat food and it tasted real nasty. I always thought the the canned cat food looked too nasty to even try a small taste of it.

Review
#1597889 Review #1597889 is a subjective opinion of poster.
Pros
  • Nice employees
Cons
  • Food quality from corporate end
Reason of review
Not as described/ advertised
Loss
$2
Preferred solution
Let the company propose a solution
Tags
  • Gross Tacos

Burger King review: Poor service and food

1.0
Details
Have visited 4622 Memorial Dr location and 3542 Memorial Dr location. Very poor customer service at both locations. Fish sandwich was hard so unable to eat it at 4622 Memorial Dr location. Waited for 20 minutes just to have order taken at 3542 Memorial Dr when there was no one in the store as employees talked amongst themselves. Company needs to do better with hiring more professional staff.
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Review
#1617942 Review #1617942 is a subjective opinion of poster.
Cons
  • Customer service and food

Burger King review in West Springfield Town, Massachusetts: Bait and switch

2.1
Details
They lure you in with advertised deals on their app but when you get tbere, the app never works , i tried on 4 different devices ( with hot spots,both apple and android) The app just simply doesnt work. Go to McDonald's, they will at least honor their deals when the app is giving you grief. Burger will baot and switch you to something more expensive. ive experienced this at Burger King locations in Western Massachusetts and Connecticut.
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Review
#1580687 Review #1580687 is a subjective opinion of poster.
Pros
  • Good veggies
  • Flame broil
Cons
  • That whoppers have become very thin
  • Customer service at all
  • Dont honor app deals
Reason of review
Not as described/ advertised
Loss
$22
Preferred solution
Let the company propose a solution
1.3
Details
Your taco I received from you store on Cotton grove road in Lexington NC looked nothing like pictured in your commercial . In fact it was down right insulting that you would allow your stores to dispense to customers who frequents your stores such poor quality tacos...
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1 comment
Anonymous
#1715160

Well, my friend, all I can say is that God must have wanted you to eat it, or else he wouldn't have made it look just like a Taco.

Review
#1583991 Review #1583991 is a subjective opinion of poster.
Reason of review
Bad quality
Preferred solution
Let the company propose a solution