food order manager service customer burger drive store drive thru people

Burger King Burger Review

1.0
Details
Went the one one peach and clovis in fresno california waiting 20 mins when I got my food it was cold so I asked for my money back
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Review
#799568 Review #799568 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Order processing issue

Burger King Burger Review

1.0
Details
I went to Burger King in Stafford Texas store number 17336 on West Airport at 11:04 p.m. no one else was in line. I ordered two original chicken sandwichs with heavy mayo. I went back to my job to eat them one had heavy mayo the other was plain. I'm amazed that they can't get one order right with one customer in line. BK sucks.
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Review
#797256 Review #797256 is a subjective opinion of poster.
Product
Burger King Burger
1.5
Details
I got home & half my order was missing!!! I called & spoke to a manager who didn't appologize & said I needed a receipt to get the rest! I told her there was no receipt in the bag! She said they were training & that was why but still wouldn't give me my food! Rude &...
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1 comment
Anonymous
#1134493

No response to my complaint on the Burger King website nor a call from the manager of the location, what a surprise! I won't go there again, and neither should you unless you want someone to steal your money!

Review
#797161 Review #797161 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • Rude customer service
  • Incompetent staff
  • Screwed up order
Reason of review
Poor customer service
Loss
$13
Preferred solution
Full refund

Cold food and very poor service | Burger King review from Clermont, Florida

3.0
Details
we go to a burger king located on us 27 in Clermont fl. and the food is always cold and the inside service is terrible and I don't know why they can't get this problem solved at this location. I just requested another refund from there corporate office. I am not sure whether this is a corporate store or a franchise operation but it is by far the worst burger king restaurant in the area and it needs some very serious mgmt. and employee training to get this problem solved.
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Review
#796614 Review #796614 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • Customer service and the cold food
  • Badly served food
Reason of review
Bad quality
Loss
$15
Preferred solution
Full refund

Poor service | Burger King review from Saint Clair Shores, Michigan

The Burger King on Harper Rd(Saint Clair Shores,Mich) between 10 mile rd and 9 mile rd has 2 drive thru lanes. I was there on Friday 2/19/2016 at around 6:00 in the afternoon and they waited on 2 other cars before mine. I think this problem needs to be addressed with the employee that was working at the drive thru at that time. They lost me for a purchase as a result of this. My email address is duveman23@yahoo.com.
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2 comments
Machele
#1115490

Didn't it dawn on you that you could have pulled yourself out of your car and walked inside to order? Difficult, I know but it is what it is.

Anonymous
#1116051
@Machele

If I wanted to go in the store it would have been very difficult with a partially torn hamstring on my leg.

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Review
#794729 Review #794729 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution
Tags
  • Disrespecting

Burger King Sandwich Review

3.4
Details
My Philipine Burger King experience ... Is a very very sad one ... Its flat and bland in taste .... Worst is this is there mi Ultimo product ... Comparing to HKs Burger King The Peak branch which is very very close to what you see in the posters .... In Big American Sized Portions
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Review
#789852 Review #789852 is a subjective opinion of poster.
Product
Burger King Sandwich
Reason of review
Bad quality

Review in Cafes, Restaurants and Bars category from Fort Lauderdale, Florida | Burger King review

I went inside burger king on sunrise blvd and 15th ave in ft lauderdale fl As i walked up to the womens bathroom i heard the toilet flush an not even a second later i hear the door unlock an what do u knw its the manager...i went in after him...remind u its only one stall...anyway i went in after him an noticed it was *** all over the seat an in front of the toilet on the floor an make it so bad the sink was dry...DISGUSTING!!!... I Confronted him he kucked me out an said i can no longer come there and if i do he will call the police...smh.. Thats just f***ckd up...i need justice becuz i knw what i witnessed.. Someone reach out to me plz email is quebaby82@gmail.com 9542133433
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Review
#786248 Review #786248 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King Burger Review

319 beacon street laurel ms. Worst employees I have ever dealt with. Seems like they hated me, maybe because I was Caucasian, it seemed that way. My family has never been treated this way before by fast food companies. Ever! I can do without burger king...
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Review
#786121 Review #786121 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service

Burger King - Burger Review from Lemoore, California

1.0
Details
After a full workload and last minute run through the grocery store with my family I decided since it was 8:45pm February 6, 2016 we would just pick up Burgers at Burger King being it was located in the same parking lot as the local grocery store. Upon pulling up to the Drive thur is where my bad experience began as I rolled down my window immediately the person came on and said we don't have any meat at all today. My response was you have no beef or chicken on a Saturday night? She immediately responds back like I said we don't have meat just chicken and fish laughing along with another person in the background. So I respond back that's good because I want a Big fish combo & and a chicken bacon sandwich as well as a kids chicken meal and that completes my order, she comes back on and says in an irritated voice like I said we don't have meat just fish and chicken. As irritated as I was my response was my order is fish and chicken no beef! Did you not take my order apparently not! Once again for the 3rd time I had to repeat my order and had to remind them I didn't ordered any beef being they were out of beef on a Saturday night before the Super Bowl might you!!!! I look over to the McDonald's in the next parking lot wishing I had got to instead and in their parking lot which was fully packed which your company lost all the business to were car loads yelling out the window about how *** Burger King is and how they don't care about customers or keeping their customers!! Bad experience and horrible employees in the Lemoore, California Branch I will never go back apparently they don't care to stock burgers and they call themselves a fast food company? How in the world do they stay in business? I am in Human Resources I would make the recommendation to review this staff and take appropriate action immediately! McDonald's all they way!!!!!
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Review
#785353 Review #785353 is a subjective opinion of poster.
Product
Burger King Burger
Reason of review
Poor customer service
1.0
Details
I go into a store, I expect, at the very least, to be treated like a person. I was RACIALLY discriminated against at the Burger King on Montopolis in Austin. My food was spit in, an employee threw a cup at me, and the manager threatened to have me arrested.......
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4 comments
Anonymous
#1393610

No here in Austin Kyle and buda TX they treat customers like crap and employees and management

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Review
#784698 Review #784698 is a subjective opinion of poster.
Product
Burger King Burger
Cons
  • Being racially discriminated against
  • Having a cup thrown at me
  • Having food spit in
Reason of review
Poor customer service
Loss
$10
Preferred solution
Terminate the employees, and prepare for a law suit for a hate crime.