Burger King
Reviews and Complaints
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Verified Buyer | Tampa, FloridaWhopper was not cook well done..
User's recommendation: Poor customer service!!
Checking on Application
Preferred solution: the job
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Verified Reviewer | Philadelphia, PennsylvaniaI here at your burger king sick with a horrible manager
User's recommendation: Never to go to this Burger King while Kyle is the manager.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorse customer service
Manager unprofessional very rude through drive-thru.
Took my order on drive thru while taking a other order inside.
An make me repeat my order with no apology and just very rude saying repeat your order again cuz I was helping another customer.
Took forever to get my food at drive thru.
While ask for 1bbq she responded rude will I'll have to charge you since you didn't order chicken strips.
Wow I wouldn't mind to pay for one bbq but in a rude tone like if I didn't pay for my meals or not a frequent customer. I guess this is how we get a Thank you for wasting our money to a fastfood place that didn't welcome or greet customer.
Oh an she never gave me a receipt till I asked her for it and she gave it to me in a rude way which receipt is really hard to read.
Very disappointed.
Preferred solution: Management needs to learn from there employees they are more professional welcoming. Manager looks like she's mad to be there.
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Verified Reviewer | Fergus Falls, MinnesotaBad service brainerd, Minnesota
User's recommendation: Don’t go through drive up
To be transfer
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Verified Reviewer | Titusville, FloridaManager refuses to give me My ServSafe
Preferred solution: I would like to get my ServSafe papers back
User's recommendation: Do not go to the Burger King on garden the managers are rude and the food is subpar
I had a horrible experience at the Burger King in Cranston Rhode Island
Preferred solution: Apology
Letter, saying I no longer work for Burger King please
- You can find great locations to work for
Preferred solution: Just need a letter or phone number to contact corporate
I wish you would bring back coupons,you lost my business because you don't have them anymore
Complaint
I was at the burger king on East market in Akron Ohio I stood in line for 15 min there was nobody in line but me an my wife 2-3 cars in the drive threw by the time I got my food everything was cold I called an complained the manager said she would refund my order I go in a couple days later to get my refund she seen how much my order was now says that I told her I only had 2 items which I never did she seen the totalthen refused to refund my order but said she would replace it but then said she wouldn't refund d my drinks or milk shakes now this is unexceptable from a manager not only did she recuse to do what she said but then tried to lie about what I said I had ordered when I had my reciept an showed her she was in professional an told me I was a lier about what I ordered I just want refund for what I paid for or the very least my whole order replaced not what she chooses to replace
User's recommendation: Don't go there
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Verified Reviewer | Lehigh Acres, FloridaCouldn't be worse !!
User's recommendation: Don't expect good service.
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Verified ReviewerWorker wore a grey Nike hoodie on the job
Preferred solution: Fix the problem
User's recommendation: You be the judge
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Verified ReviewerEmployee was very rude threw a soda in my face W North Ave Baltimore Maryland
Preferred solution: Her to be fired before it happen again
User's recommendation: Be careful these kids today a mess
Restaurant experience
A woman working at the Sulphur Springs one on Shannon Rd was in a pink bandana, bootie shorts and a regular t-shirt. She had a little girl, hers, in the waiting area alone, screaming the whole time as her mother was screaming back at her!
We were the only customers in the store, two of us! The manager was a huge woman who said to the little girl, you can have an ice cream when I get off work. I then ordered an ice cream for myself, it was nasty! I told the manager that I should not have to listen to that as I have worked all day and just wanted something to eat!
She said sorry, that was it. The mom came out and said sorry to my husband as we were leaving!
I am super upset about this experience, and no one either at Sulphur Springs or corporate will answer the phone!
- Store is not on the list i am in sulphur springs texas
Preferred solution: Apology
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You got an apology so why are you asking for one?
You were out in public. The world doesn’t exist nor care that you had a long day. You should have just left.