Alexya Gay
map-marker Oklahoma City, Oklahoma

Terrible food

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The food was nasty and undercooked, called and was told they would redo the order but didn't want another order as nasty as the first .keep driving the Wendy's next door is alot better
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User's recommendation: Don't bother stopping

Antoneyo

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Verified Reviewer
| map-marker Roebuck, South Carolina

Need to speak to someone about my order

Burger King - Need to speak to someone about my order
Original review Aug 21, 2023
I was told my order can't be canceled. I would like to speak with a manager. I do not want any offers, I just want my money back. I paid 36 dollars and I don't get anything and the best someone told me is I can get $5 dollars off my next order. I haven't received no food and I want my damn money back. This isn't fair! Isn't the restaurants fault.
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Loss:
$37
Pros:
  • Loved it until this happened
Cons:
  • None anymore

Preferred solution: Full refund

User's recommendation: DO NOT ORDER THROUGH NOTHING BUT THE STORE YOU'LL PAY ALOT OF MONEY AND THEY'LL OFFER TO SOLOVE THE ISSUE WITH 5 DOLLARS OFF NEXT TIME. FOOD NOR ANYTHING ELSE WAS RECEIVED AND THEY DAID THEY CAN'T CANCEL A ORDER!!!!

Mechelle C Icc

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I need to speak to someone asap

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Burger King - I need to speak to someone asap
Employees yelling and screaming at each other saying heads are going to roll and then locking the doors in the restaurant on all of the customers inside.saying that the dining room is closed.
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Cons:
  • Employee service

Preferred solution: I would not like for this to ever happen again.

User's recommendation: Don’t go

DEBRA W Bkl

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| map-marker Baltimore, Maryland

Complaint

I would like to complain about the way in which i was treated in October 9. 2023. All i wanted was a sweet tea extra ice. The person that took the order was rude and her manager was also rude. The store# 17205. 925 York Road 21204
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Jennifer P Ylb

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Verified Reviewer
| map-marker New Bedford, Massachusetts

Discusted!!!!

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Burger King - Discusted!!!!
I need a call ASAP !! 774-464-**** this is ridiculous no one gets back to me. Ive called them for over a week. I have no choice but to take it to court.
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Loss:
$60
Cons:
  • Racist
  • Burger king tarking hill road new bedford ma

Preferred solution: A proof of employee fired my refund and an apology to my 13 year old son

User's recommendation: Never ever go there

Danney Hhd
map-marker Portland, Oregon

One of your locations does not serve side items, such as minis

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Walked into Burger King Geer, located on South Madrona and was told they cannot sell me a side of mayonnaise
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Myling R

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Verified Reviewer

Cairo BK SHOULD BE *** DOWN

The Burger King in Cairo Georgia is disgusting the GM has an attitude the cashiers have an attitude I need somebody to please call me back 229421****
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Loss:
$17

Preferred solution: Full refund

Leslie B Gkz

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Verified Reviewer
| map-marker North Las Vegas, Nevada

Wrong Order

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I Order 2 Whoppers 8pc Nuggets & Onion Rings . When I Got My Order It Had A Whopper Jr Made Sloppy and Four Hard Chocolate Chip Cookies !
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Pros:
  • Good burger
Cons:
  • Employees

Preferred solution: Deliver product or service ordered

User's recommendation: Make Sure They Double Check

Paige B Rru

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| map-marker Denver, Colorado

Complaint

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Me and my 5 year old daughter visited a Burger King in Colorado Springs today on platte and union at around 4:20 pm we went inside and ordered 4 ice cream cones a medium fry and 2 blue icees and a small soda. My daughter spilt the soda and I tried to tell them 3 x no one seemed to care so we left.

As Im loading my daughter and all the crap we just bought into my vehicle the worker came out who Ive seen plenty of times because we visit this location weekly! He came out of the restaurant and threw the largest cup of soda sold at my vehicle and my child my 5 year old child. What the *** ?? I went back in to the store and told your worthless shift manager what just happened and he basically said I was lying!!

I am beyond pissed and expect a call immediately! I will be calling the police as well.

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Sophya M Ygf

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Verified Reviewer
| map-marker Hudson, New Hampshire

ComplaintComplaint

I placed my order using my app and the person couldn't do the codes right I gave her the first code for a Whopper plus the free French fries I get to the window I had to give her the coats again and then she tells me no I would have to start go all the way back through and place an order and I said no I already gave you
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Virginia A Tuf

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Verified Reviewer
| map-marker Surrey, British Columbia

My app is not working for $3.00 whopper

My app is not allowing me to order the three dollar whopper I am ordering with my Burger King app which I have been signed in for for years, but it will not allow me to buy the three dollar whopper
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Preferred solution: 3.00 whopper using my app My app is not allowing me to order from the store that I am at in Portsmouth, Virginia

Samantha-Sue M

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Verified Reviewer
| map-marker Kansas City, Missouri

Need information

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I need someone to tell me how to receive my old employee ID number from being a former employee I also need to know how to receive my W-2 from 2020
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Cody C You

I need someone to call me 608473**** not happy they rushed me out when I was eating

Not happy they rushed me out when I was eating net someone to call me. At 608473**** and Im special needs its hard for me to type the problem
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Preferred solution: Gift card because of they way I was treated at burger by staff

Taquita Tej
map-marker Newark, Ohio

Rude service

Drive thru waited for awhile. Another car pulled up and took their order. When I came to order , I asked whats taking so long? Finally got to the window and got a cheeseburger and fries.. my son and I left and he opened his burger and the ketchup was everywhere. I went back , went in and asked for a new one and said this is totally unacceptable. The manager said they were short staffed. She was rude from the get go.. told me she hopes I dont come back again. I told her I definitely wont !!! The customer is always right.. right? She needs to be evaluated for sure Heath , Ohio
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User's recommendation: Don’t go there

Jairo Tua

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Verified Reviewer

FED UP!!!

We have always put BK amongst 1 of our top choices but lately they have really fallen short. Today really was the last straw.

We drove up to the drive thru window because no one was answering to take order. We thought perhaps it was broken, like it has been before. The young lady goes to the back after finishing with the car in front of us. The other cashier informs her of us waiting.

You can hear her using all kinds of profanity. She opens the window with a smug face and attitude. We were very sorry to be bothering her at work to take our order so we didn't order anything. People like this shouldn't be on the front line with customers because it will definitely drive them away.

I think we will wait awhile to return or either go in the morning to spend our money. Just thought someone should know the kind of people you have working that are driving people away.

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User's recommendation: RUN!!!

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