Carl E Ubg
map-marker Gore, West Virginia

Interview

Manager wasn't there to do interview. I showed up ten minutes earlier. Was told she was in Washington DC
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Pros:
  • Great burgers

Preferred solution: A hr on the phone

Jesus L Kfm

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Verified Reviewer
| map-marker Denver, Colorado

Complaint

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Burger King - Complaint
Hi just wanted to say on this burger king., 58th and Washington Denver co. I have my ordered wrong so I told the manager who gave me the order it was wrong so she took the order from my hands and throw it away in a very rude mode, and said it cost more for the right order then I said Id pay more if nesesary but she was extremely rude I hope corporation make an observation on her once in a while so they know its people , her name is Maria manager at this location
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Pros:
  • Good food in the past
Cons:
  • Managers yelling at customers

Preferred solution: Apology

Anonymous
map-marker Killeen, Texas

Rude Managrment.

I Went To Burger In Gatesville Texas About 3:40PM Ordered 2 Chicken Jr. They Tried To Charge Me .80 More Than What Was On The Menu And When I Brought It To Their Attention They would Not Only Do Nothing About It But Got Very Rude And Unprofessional With Me I Talked To The General Manager She Said They Had Problems With Me Before And I Called The Office Well That Can't Be True Becuse I Have No Number To Call The Office With Even If It's True You Don't Tell A Customer That They Are A Problem And She The General Manager Was Very Rude And Unproffesional You Need New Management At Burger In Gatesville Texas.

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User's recommendation: Never Go To Burger King In Gatesville Texas Because You Will Get Treated Like Crap.

1 comment
Guest

You are the definition of problem. Gripe over 80 cents.

Speak to the manager.

Post here. Call corporate.

Tracy W Tgq

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Verified Reviewer

The soda machine in your Suffern store sprayed orange syrup all over my new worked shoes. The dye won’t come out.

Burger King - The soda machine in your Suffern store sprayed orange syrup all over my new worked...
Burger King - The soda machine in your Suffern store sprayed orange syrup all over my new... - Image 2
Updated by user Oct 17, 2023

No nothing was Done and I haven’t heard back from anyone. I went back to the resturant and was told they don’t have any numbers for corporate or a manager.

Original review Oct 02, 2023
The soda machine in your Suffern store sprayed orange syrup all over my new worked shoes. The dye wont come out.
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Preferred solution: Refund for my sneakers. They are damaged from the orange syrup for the Fanta orange soda.

Peter A Jkv

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Verified Reviewer

Horrible service

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Using reward points ordered a Whopper for 750 points and then try to use a code to buy something which the customer service that was working the register did not let me know that you could not use 2 at the same time which took my points and gave me nothing ask to speak to the manager she would not even come out to speak with me
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Preferred solution: The points that were taken from my rewards the manager wouldn't come out of her office and speak with me asked for corporate number also refused to give it to me had to look it up that is unsatisfactory

Peter A Jkv

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Verified Reviewer
| map-marker Warren, Michigan

Rewards

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I was at Burger King store number 10523 I was using my rewards did not know that you could not use two coats at the same time one for rewards one for purchasing my reward points were taken. My food was not given seven the manager did not even come out and speak with me. This is not satisfactory.
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Preferred solution: The reward points that I was trying to use were taken no food was given so I would like my 750 reward points back

User's recommendation: I recommend no one go to the Burger King located on mound road in Warren the customer service there is horrible if you have any type of problem or complaints the manager will not come out and speak with you even at your request

Sheryl J Slo

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Verified Reviewer

Report a manager

I came in to place a order and one of the employees was taking my the manager meshia I think thats what the young lady said her name was and she the manager was calling her stupid and being very rude to her the young lady looked like she wanted to cry her poor little eyes out please if she doing it to that poor girl then just imagine what she treats the other employees like
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Pros:
  • Good food
Cons:
  • Very bad manager

Preferred solution: Apology

User's recommendation: Do not go here

Anonymous
map-marker Indianapolis, Indiana

Couldn’t get in touch with anyone no phone number to communicate

Filing a complaint about one of your managers and I will be calling my attorney here in Indianapolis my number and name is Todd Roberts (317)529-****
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User's recommendation: no star rating

Donald F Frt

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Verified Reviewer
| map-marker Gurley, Alabama

Foodnnot. Cooked

I feel like that they need to get a whole new crew. People want go back. Has long has the crew is there. I will never go back to Burger King.
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Loss:
$25
Pros:
  • Great burgers
Cons:
  • Not caring about there customers

Preferred solution: Gift card

Anonymous
map-marker Norristown, Pennsylvania

Haven’t received my W2

I have been calling all local businesses to help me get my W2 from store 179 but unfortunately there isnt any luck and if you can help me i would not like to be emailing for no reason thanks
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Moneh L

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Verified Reviewer
| map-marker Springfield, Illinois

Mangers and employees treat you poorly

The trans manager threatened me and was calling me out my name , Because theyre just unprofessional, You got people leaving they shift whenever they want. Walking around eating .Not in proper uniform
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Preferred solution: That manager fired !

Valerie T Aup

Dissatisfied about my recent visit

My order was incorrect and not delivered correctly. The drive thru worker had a nasty attitude and I will never go there ever again. She got mad with me because I told her my order was not right. She took the bag back and 5 minutes later she gave me the same bag back as if I am stupid. Also she gave me the receipt for my order. She had already given me a receipt already but she was trying to argue and be rude with me. I knew the order was not right because just this past Friday I visited another location and ordered the same thing and this morning it was not the same.
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Pros:
  • I love the food
Cons:
  • Attitude of the workers are not so good at times

Preferred solution: Full refund

Anonymous
map-marker Revere, Massachusetts

Mest up my order and being rude

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They would not honor the messed up order that they messed up I was told on the phone that they were going to fix it and they will not fix it they suck I swear to God this place is horrible every time I go there they mess up my order and I go back they always argue with me the manager is very very rude
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Anonymous
map-marker Espanola, New Mexico

Complaint about service

Menu behind register on above wall stated a $5.00 Value Meal(s) One of the items listed was 2 Whopper jr. with cheese for $5.00. The employee said that I would have to pay$1.50 extra for each slice of cheese. I pointed out that the sign clearly displayed that it said 2 Whopper Jr @$5.00. She said that was " Old and that I would have to pay it or leave" I complied and paid $8.00 PLUS tax, I went it 6 days later just to see if the sign had been adjusted and it had not. Makes one wonder!
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User's recommendation: On a scale of 1-10 I rate the food and service #3

William M Kpk

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Verified Buyer
| map-marker Enola, Pennsylvania

Received incomplete order

Burger King - Received incomplete order
I didnt receive a whopper with cheese, or and a medium fry with my order. I received two double cheeseburgers, two Junior whoppers with cheese, eight piece, chicken, nugget one medium french fry and one medium half
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User's recommendation: Check all your bags and make sure your order is complete before you leave the drive-through

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