Audrey J Dzh
map-marker Indianapolis, Indiana

I have a complaint on a manager

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Your manager at east Washington st in Indianapolis is very Unprofessional I have tried to reach a manager a district manager no one has called me back I have a issue resolved in a manager tell him I said that she will smack him in the face
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Preferred solution: A Common courtesy call back and respect

Shameika Hzm
map-marker Baltimore, Maryland

Trying to talk to general manager at store and was very rude

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General manager is very rude and would not let me speak to finish a sentence. Was trying to communicate about rewards offer for breakfast. Told her I was to complain and she didn't give a sht
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Gail M Kgp
map-marker Beaumont, Texas

Billboard stated Burger King duo for $5

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I waited in the drive through for 15 minsthen asked for the 5.00 duo was told that the promotion STARTS TOMORROW!! added we just put it up on the board a day earlybecause we are supposed to do sosimply false advertising!!!
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1 comment
Guest

A red state ho gg will always whine when it comes to food.

Cecelia T Ubj
map-marker Bear, Delaware

Pissed consumer

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I just got cursed out by an employee and the majority of the staff at the window thought it was funny. The person training got my order wrong and basically called me a liar and threaten my husband I am very upset and want to speak with someone about it.
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Preferred solution: Apology

Chris G Wew

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Verified Reviewer
| map-marker Spring Hill, Florida

Absolutely poor quality!

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Burger King - Absolutely poor quality!
Burger King - Absolutely poor quality! - Image 2
Been eating whopper for many years with family, but of late I realized the patty is getting thinner and drier! Original whopper is a juicy charbroiled beef patty ! What happened? Please dont tell me it is inflation because we are paying round up usd7.00 for a cheap paper thin dried patty on a bun with Mayo and 5 pieces of chopped lettuce! Never again!
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Loss:
$16
Pros:
  • French fries
Cons:
  • Poor food quality

Preferred solution: Full refund

User's recommendation: Don’t go to Burger King.

Anonymous
map-marker Marietta, Georgia

I’m trying get call corporate on they ***

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Something need to be done they go attitude problems up there .. they dont know how to talk to people I still have these group chat messages she put in .. all them was talking *** to me .. Im human just like them .
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User's recommendation: They need to be done with it ..

Jacqueline R Kbu

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Verified Reviewer

Burger King. He will not remove my phone number from its website.

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Nothing,,,Burger King will not respond to this message/issue This has been going on for years this is disturbing my mental well being
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Cons:
  • Totally unacceptable
Kristianna S Jvq

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Verified Reviewer

I hate that Burger King

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I got the job , and her employees was talking stuff to me in me being rude .. manger Beatric was right with them .. she call my phone talking crazy to me to protect her family as she say .. I feel like that not how you do buisness then she took my job away from .. All I wanted to do is work ..
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Cons:
  • Too rude

Preferred solution: Apology

User's recommendation: Y’all please don’t go to that Burger King .. That ladie is rude

Barbara L Nnt
map-marker North Adams, Massachusetts

Awful customer service

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North Adams, Massachusetts Sat in drive thru for over 30 minutes. When I inquired about my order, the clerk Jeff Adams, told me if I didnt like the wait, I should have come in and made it myself! Then he proceeded to slam the drive thru window while I was talking to him. I will never go back to the North Adams, MA, Burger King again and I spend roughly $90 per week. Last week I came home with my order plus someone elses.VERY disappointed!
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User's recommendation: Don’t go!

Anonymous
map-marker New Port Richey, Florida

I specifically asked for a bun with no seeds due to diverticulitis and they gave me a seeded bun anyway, I went back to complain.and the manager threw me out. I am done with Burger king '

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rude management, threw me out of the store after messing my order up. I specifically asked for a bun with no seeds due to diverticulitis and they gave me a seeded bun anyway, I went back to complain. And the manager threw me out. I am done with Burger king '*****
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User's recommendation: will never recommend to anyone

Daniel D Zxa

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Verified Reviewer

Case# 133315

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I have repeatedly attempted to talk with a real person multiple times over the last 4 months about the whopper with the glass in it that broke 3 of my teeth. After no response from bk, i have contacted the carlson law firm in killeen tx.

Also i have created a community blog about the event, with all responses from the burger king corporation attached. Bell county alone has had 21k+ veiws and reactions from the community. My next move is going to be main stream media. I wish the burger king corporation would have done their part in addressing my injuries.

At least i would have liked a genuine apology by a real persons voice. Before the glass, bk was my favorite fast food go to.

I will never step into a bk facility again. Thank you for your negligence.

Respectfully,

US Army retired

Master Sargent Daniel Davis

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Preferred solution: Apology

Dan C Cic

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Verified Reviewer
| map-marker Hastings, Michigan

Im in Michigan

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Tried several times to reach management on several occasions and issues and they are literally invisible. No wonder detroit franchise is closing 26 stores. Communicaiton in Bk is at ZERO. I tried on the internet to reach corporate and they WONT answer thier phones. When i got a local franchise owner in miami fla they said dont waste your time...you will get no where. WOW...I used to work at BK back in the day and they were the totally opposite of how they run now. They were about every customer and you could call corporate and they would ansere the phone.
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Loss:
$20
Pros:
  • Employees at the bottom work very hard
Cons:
  • Middle managet wont return calls or deal with problem solving

Preferred solution: in contact with someone at corporate that can offer some answers on community plans, community actions and advertising. And a bad experience at one of the local franchises in hastings mi

User's recommendation: Burger king does NOT want to communicate with its customers...STOP GOING TO BK

Arath Uhg

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Verified Reviewer
| map-marker Boston, Massachusetts

Incorrect order AGAIN!

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I ordered a whooper jr w/ch, heavy cheese no pickles. Instead I got extra pickles and was charged.70, when I brought it back and mentioned the problem to the counter person her started ti reach into his pockets as if to go me the .70, I am 66 and eat BK all through college, raised 3 kids on fast food Fridays and worked 10 years in the fast food industry, Simple mistake, for an order one one burger and be treated like I was bothering them, Langhorne, Pa Location, I WILL NEVER GO TO A Burger King again
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User's recommendation: Go to wendy’s, McDonalds or 5 Guys

Winfred harvey

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Verified Reviewer
| map-marker Rockford, Illinois

Sexual harassment

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My store manager Janice beckett kept showing private pics of her when I clearly told her I have a girl friend and she was wrong for that when I reported her to my district manager nothing has been done the burger king Rockford, Illinois 7510 east state.something has to been done since I reported her she has tooking me off the schedule.for reporting her she needs to be fired and yes I have looked up and called a few lawyers about this incident.
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Preferred solution: Store manager fired

User's recommendation: Burger king needs to fire her.

Anonymous
map-marker Danbury, Connecticut

How about your drive thru employee speaking english. Fine to dpeak two languages but english has to be one of them.

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English speaking drive thru employees You close the restaurant so no one can go in. No signs on the door just locked. I watched dozens of customers try to enter and couldnt. How about a sign on the doors !!! ..888888****778777****777777****788777****777777****777778****888886****567657****7764****nbcghftu
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User's recommendation: Dont go here

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